Job summary
- Main area
- Improvement
- Grade
- NHS AfC: Band 8a
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 381-CO-6637889-D
- Employer
- Sandwell and West Birmingham NHS Trust
- Employer type
- NHS
- Site
- SWB NHS Trust
- Town
- West Bromwich
- Salary
- £53,755 - £60,504 per annum
- Salary period
- Yearly
- Closing
- 05/05/2025 23:59
Employer heading

Improvement Systems Senior Coach
NHS AfC: Band 8a
Here at Sandwell and West Birmingham NHS Trust we’re committed to recruiting and supporting a diverse workforce and we welcome applications from all parts of the community. We are committed to having a team that is made up of diverse skills, experiences and abilities whilst employing people to our organisation who meet our Trust values of ambition, respect and compassion. With the opening of our new hospital, Midland Metropolitan University Hospital, it’s the coming together of expertise from every corner of our organisation and a show of our commitment to provide better healthcare and create more jobs and so much more. We at the Trust actively encourage Black and Minority Ethnic (BME) and disabled applicants, as well as members of the armed forces community and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce.
Job overview
Sandwell and West Birmingham (SWB) NHS Trust is in the process of developing and delivering its own Improvement System* as a key enabler to the delivery of the Trust’s 2022-2027 Strategy and beyond. The postholder will be part of a central corporate team who are the Improvement System experts for the Trust and who will lead on the delivery of the Improvement System.
The post holder will also provide highly developed specialist knowledge and expertise in Improvement Systems, standard work, Improvement tools and project management to further the Trust’s journey in developing a culture of continuous Improvement and will help build improvement capability across the Trust. Reporting to an Improvement System Lead the post holder will deliver training, coaching and facilitation of the pillar elements of the Improvement system Coaching Academy to support its ongoing development and in doing so supporting the delivery of the Improvement System.
Additionally the post holder will work closely with clinical, corporate, and operational colleagues, within the Trust, to ensure sustainable delivery of the Improvement System pillars, acting as a business partner at a Trust Group level. And will also deputise for the Improvement System Lead as required.
Main duties of the job
.To support implementation of the Improvement System by acting as an internal organisational expert on the Improvement System.
.To provide Improvement System leadership, expertise and support to allocated Group(s) within the Trust, as a Business Partner, to support operational and corporate colleagues to deliver against the Improvement System Pillars
.To act as a member of the Trust’s Academy for teaching and delivering the improvement system to support the development of Improvement capability across the Trust.
Working for our organisation
Sandwell and West Birmingham NHS Trust (SWBT) is an integrated care organisation with a budget of approximately £600 million and over 7,000 staff. Diversity and social care is at the core of what we do as the Trust provides Community and Acute Services to over half a million people in an urban centre that demands massive regeneration and has substantial premature mortality.
Our new acute hospital, the Midland Metropolitan University Hospital (MMUH), opens this year and will provide care to our local population from first class, purpose-built premises. As a result, the base of this role may change to MMUH . If this is applicable to your role, you will be informed during the recruitment process and continue your application with this understanding. The development of the new hospital will play an important role in the regeneration of the wider area and in improving the lives of local people and reducing health inequalities.
We have three strategic objectives:
- Our People – to cultivate and sustain happy, productive and engaged staff
- Our Patients – to be good or outstanding in everything we do
- Our Population – to work seamlessly with our partners to improve lives
Detailed job description and main responsibilities
*Please refer to the attached job description and personal specification____________________________________________________________________________________________________________________________________________________________
Person specification
Qualifications
Essential criteria
- Educated to master’s level or equivalent experience
- Evidence of continued professional development
- Improvement Tools Training
Experience
Essential criteria
- Experience of policy implementation and service development for a directorate or equivalent
- Experience of providing training, coaching and facilitation to groups of staff
- Experience of analytical skills with the ability to utilise and analyse quantitative and qualitative data, including performance data to draw appropriate conclusions, drive action and win support for change using SPC
Knowledge
Essential criteria
- Knowledge of lean management systems and continuous improvement methodologies
- Knowledge of project & programme management methodologies and reporting.
Personal Qualities
Essential criteria
- Has an engaging leadership style, being visible within clinical services and internal stakeholders
- Ability to work in a logical and rational way alongside front-line staff, to establish improved/best processes following analysis of current ways of working
- Able to present to, teach and engage large groups of staff, at all levels, confidently in an educational setting
Management
Essential criteria
- Ability to prioritise work in the face of many competing and often conflicting demands.
- Performance management skills with an ability to prospectively identify and then manage risks to performance
Communication
Essential criteria
- Motivational skills to encourage collaborative working to improve services/performance where there may be resistance to change
Documents to download
Further details / informal visits contact
- Name
- Melanie Griffiths
- Job title
- Director of Improvement
- Email address
- [email protected]
- Telephone number
- 07811 714830
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