Job summary
Employer heading
Receptionist - Ophthalmology Out- Patients
Band 2
Job overview
This role is based in a thriving and busy Ophthalmology Out-Patients Department and involves working with a multi-disciplinary team to provide excellent care to our patients.
Main duties of the job
This role includes a variety of responsibilities , such as reception , clerical , administration and stock ordering duties to support the Department and team.
Working for our organisation
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Detailed job description and main responsibilities
The successful applicant requires excellent communication skills, both face to face and via telephone. Ability to use a keyboard to input information and a mature outlook towards patient confidentiality is essential.
It is important that the successful applicant can demonstrate a significant level of initiative in organising their own workload and duties.
Person specification
Interview
Essential criteria
- Reception and clerical experience
Interview
Essential criteria
- Good standard of education 4 GCSEs or equivalent , including english and maths
- Reception and Clerical experince
- Basic keyboard skills
- Excellent communication skills
Desirable criteria
- Previous experience in working in a hospital environment
- PAS trained
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Abigail Francis
- Job title
- Senior Sister
- Email address
- [email protected]
- Telephone number
- 01902 481736
- Additional information
Please feel free to contact the Department for further information or to arrange a visit.
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