Job summary
- Main area
- Therapy Services
- Grade
- NHS AfC: Band 4
- Contract
- 19 months (Fixed term contract to 31/3/26)
- Hours
- Full time
- Part time
- Job ref
- 339-IDV4846
- Employer
- North Bristol NHS Trust
- Employer type
- NHS
- Site
- Southmead Hospital
- Town
- Westbury on Trym
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- Today at 08:00
Employer heading
ProActive Project Cancer Administrative Support
NHS AfC: Band 4
Thank you for your interest in this vacancy! We highly recommend reading our Tips on how to apply page to give you an insight on how applications are scored & shortlisted by our Recruiting Managers. These tips have been provided to give you a better chance of being shortlisted for our vacancies.
Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders.
Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.
Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.
Job overview
To provide an efficient and high-quality administrative support service to the ProActive Cancer Team, a team who provides a personalised prehabilitation and rehabilitation service for people affected by Cancer.
Main duties of the job
Main roles and responsibilities is essentially supporting the AHP team consisting of Physiotherapists, Dietitians, Speech and Language Therapist and Occupational Therapists administratively in a patient flow coordinator capacity arranging and booking outpatient appointments. The appointment will provide exercise interventions at the pre-op / post op stage of the patient’s pathway.
Working for our organisation
The role requires an individual who can multi-task and someone who enjoys a variety of roles and responsibilities as the role requires engaging with patients daily based at Southmead Hospital.
Detailed job description and main responsibilities
You will be expected to manage one B3 A&C staff member, coordinating day-to-day tasks to meet service key performance indicators by booking urgent new, routine patient appointments and follow ups, rescheduling appointments generally having a good awareness of patient flow.
This role would suite an individual who possesses excellent communication skills as this is key to the role, someone who is articulate, helpful and confident as well as possessing a ‘can do’ attitude, someone who is always profession and courteous.
Person specification
Education/Training/Qualifications
Essential criteria
- Educated to GCSE level
- Evidence of Continued Professional Development
Desirable criteria
- RSA 1 & 11 typing
Work Experience
Essential criteria
- Experience of using window based software/excel/outlook.
- Excellent at analysing problems, identifying solutions and proactive implementation
- Experience of working at a junior supervisory level
Desirable criteria
- Experience of working closely with varying degree of seniority within the NHS.
Knowledge/Skills/Abilities
Essential criteria
- Good understanding of confidentiality and data protection.
- Careflow, EDMS, ICE knowledge and understanding
- Ability to manage own and team’s workload with interruptions, prioritising own / team workload including applying team targets and meeting strict deadlines
- Ability and confidence to communicate verbally and in writing with members of the public, patients and all levels of staff within the organisation and externally
Personal Qualities/Special Circumstances
Essential criteria
- Good knowledge of administration processes with the confidence and ability to set up/change administrative systems to bring up to date.
- Ability to understand, manage and communicate data/reports.
- Organised and systematic in approach to work.
Desirable criteria
- Self-motivated and able to motivate and influence others.
- Excellent interpersonal skills with the ability to be assertive, tactful and diplomatic.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Pauline Walters
- Job title
- Specialty Manager - Therapy Services
- Email address
- [email protected]
List jobs with North Bristol NHS Trust in Administrative Services or all sectors