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Job summary

Main area
Digital / IM&T
Grade
Band 3
Contract
Fixed term: 12 months
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
387-TS-6814-CG
Employer
University Hospitals Bristol and Weston NHS Foundation Trust
Employer type
NHS
Site
Weston General Hopsital
Town
Weston-super-Mare
Salary
£22,816 - £24,336 pa pro rata
Salary period
Yearly
Closing
05/07/2024 23:59
Interview date
15/07/2024

Employer heading

University Hospitals Bristol and Weston NHS Foundation Trust logo

Assistant Clinical Systems Support Officer

Band 3

As an organisation we recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Click on this link to find out about our values https://www.uhbw.nhs.uk/p/about-us/our-trust-values

Job overview

We are looking for a new team member for a 12 month fixed term contract who shares our passion for customer service, and attention to detail.

We currently have one post vacancy based at our Weston site.

If you feel that have the skills to be part of our service, please apply today or feel free to contact us for an informal conversation.

There has never been a more exciting time to join our CQC rated 'Good' organisation and be part of our expanding vibrant and dynamic recruitment team.  We are at the heart of the hospital and are critical to the on-boarding of all new staff to the Trust. 

Main duties of the job

Job Purpose

To assist the Clinical Systems Support Office (CSSO) team in creating/amending all user accounts for clinical systems which include, but not limited to;

 ·         Electronic Patient Record

·         Electronic Patient Observations

·         Order Communications

·         Theatres

·         Maternity

·         Electronic Document Management

There are other systems that are supported by the CSSO and will require creating/amending user accounts.

Working for our organisation

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

Detailed job description and main responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

Person specification

Qualifications and Training

Essential criteria
  • Good standard of general education with particular strengths in English Language and Mathematics at GCSE Grade C or above or equivalent
  • Recognised computer/IT skills including knowledge of Microsoft applications
  • ECDL or equivalent

Knowledge and Experience

Essential criteria
  • Understanding the importance of confidentiality and data protection issues in a healthcare environment
  • Good working knowledge of Trust Systems
  • Experience of team working to achieve targets
Desirable criteria
  • Experience of working in the NHS
  • Experience of working in a process oriented environment dependant on accuracy and attention to detail

Skills and Abilities

Essential criteria
  • Excellent customer service skills for both internal and external users
  • Strong written and verbal communication skills, frequently communicating with colleagues
  • Able to work independently on tasks and to work within a team
  • Planning and organising a number of tasks or activities which are straightforward and may require the adjustment of plans in day to day working
  • Good concentration skills with speed and accuracy of data processing
  • Computer literacy skills including use of MS office applications for Excel, Email, word processing etc
  • Good keyboard skills with the ability to update information quickly and accurately
  • Flexible attitude to ensure that optimum support is offered to the Service Leads and administrators in delivering services to patients

Employer certification / accreditation badges

Trust IDDisability Confident - two yearsVeteran AwareApprenticeships logoNo smoking policyAge positiveDefence Employer Recognition Scheme (ERS) - SilverCare quality commission - GoodMindful employer.  Being positive about mental health.Disability confident employerNHS Pastoral CareTime to changeStep into healthPride In Veterans

Documents to download

Apply online now

Further details / informal visits contact

Name
Louise Davies
Job title
Clinical System Support Office and RA Manager
Email address
[email protected]
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