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Job summary

Main area
Outreach/Case Manager
Grade
Band 7
Contract
Permanent
Hours
  • Full time
  • Part time
  • Job share
  • Flexible working
37.5 hours per week
Job ref
434-CR6441116
Employer
Buckinghamshire Healthcare NHS Trust
Employer type
NHS
Site
National Spinal Injuries Centre, Stoke Mandeville Hospital
Town
Aylesbury
Salary
£43,742 - £50,056 per annum pro rata
Salary period
Yearly
Closing
11/08/2024 23:59

Employer heading

Buckinghamshire Healthcare NHS Trust logo

Outreach - Case Manager - NSIC

Band 7

Be part of our BHT family

Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.

We care for over half a million patients every year:

  • provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
  • nationally recognised for urology and skin cancer services
  • regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
  • deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.

More than 6,500 people from different nations, cultures and backgrounds work for us.

We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer. 

If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.

We pride ourselves in being a great place to work – and invite you to join our BHT family.

 

Job overview

Pre-admission and Post Discharge planning is a crucial element of managing the lifelong care for people with a Spinal Cord Injury (SCI) as when done effectively and in a timely manner both elements contribute to a reduction in hospital stay, reduction in co-morbidities and complications and therefore positively impact upon psychological impact and re-integration into the community.

This individual will support new patients prior to their transfer to the NSIC, through the outreach referral pathway, and follow them through their journey into and onwards from the NSIC – providing a level of continuity throughout the patient’s journey. The post holders caseload will also include complex re-admission patients, for example support in discharge of patients whose care and support needs have changed meaning existing care plans are no longer clinically suitable.

The post holder will work with our Outreach team to support patients who are awaiting transfer to the NSIC. They will be responsible for carrying out a pre-admission assessments with patients with a focus on planning discharge from the point of referral. They will then continue to support the patients through their rehabilitation pathway.

Main duties of the job

Support offered to all patients will be inclusive of consideration of personal and social needs, including application for benefits and early intervention to support discharge planning post rehabilitation. It is hoped that this enables the patient’s local services and external agencies to have the opportunity to be involved with the patients discharge planning at an earlier stage and that there will be a reduction in Delayed Transfers of Care (DTOCs).

The post holder will support and advise the NSIC senior management team and clinical multidisciplinary teams to maintain effective inpatient flow by providing a seamless, target driven, patient focused discharge service aiming to avoid delayed transfers of care.

To act as a key link / advocate between the patient, the NSIC clinical teams and external agencies across the East and South East of England, to ensure effective ongoing communication to ensure realistic discharge dates are agreed, and that integrated planning commences preadmission to ensure a seamless flow from patient admission to discharge.

The post holder will be expected to provide advice, information and education to patients, carers, ward staff and the multidisciplinary team to facilitate a safe and timely discharge for patients to an appropriate place to meet holistically assessed requirements in order to avoid delayed transfers of care.

Working for our organisation

Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.

We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.

We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.

As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.

Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.

Our mission is to provide personal and compassionate care every time.

Our CARE values are collaborate, aspire, respect and enable.

Detailed job description and main responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on [email protected] quoting the vacancy reference number.

Person specification

Education, Qualifications & Training

Essential criteria
  • HCPC or NMC registered healthcare professional
  • Degree in nursing or allied health profession or equivalent training
  • Management and leadership training

Experience

Essential criteria
  • Up to date knowledge of discharge planning including NHS continuing healthcare assessments
  • Ability to communicate effectively within the multidisciplinary team and across organisational boundaries
  • IT literate
  • Professional clinical experience at a senior level
  • Proven record of leading and autonomously managing patient care and resolving complex problems, including NHS Continuing HealthCare assessments
  • Evidence of continuous professional development/post graduate ability
  • Ability to demonstrate appropriate behaviour in stressful situations where conflict may be possible
  • Ability to analyse highly complex problems and to develop and successfully implement practical and workable solutions to address them

Skills, Abilities & Knowledge

Essential criteria
  • Professional clinical experience at a senior level
  • Proven record of leading and autonomously managing patient care and resolving complex problems, including NHS Continuing HealthCare assessments
  • Evidence of continuous professional development/post graduate ability
  • Ability to demonstrate appropriate behaviour in stressful situations where conflict may be possible
  • Ability to analyse highly complex problems and to develop and successfully implement practical and workable solutions to address them

Employer certification / accreditation badges

Veteran AwareApprenticeships logoPositive about disabled peopleArmed Forces Covenant Gold AwardDisability confident employerStep into healthNational Preceptorship for Nursing Quality Mark

Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Alison Murray
Job title
Service Lead for Outreach & Case Management
Email address
[email protected]
Additional information

Alternative contact;

Natalie Eggleton - General Manager

[email protected]

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