Job summary
- Main area
- Patient Safety
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 434-C6233948-C
- Employer
- Buckinghamshire Healthcare NHS Trust
- Employer type
- NHS
- Site
- Stoke Mandeville
- Town
- Aylesbury
- Salary
- £35,392 - £42,618 per annum pro rata
- Salary period
- Yearly
- Closing
- 01/08/2024 23:59
Employer heading
Patient Safety Support Officer
Band 6
Be part of our BHT family
Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.
We care for over half a million patients every year:
- provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
- nationally recognised for urology and skin cancer services
- regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
- deliver community services in health centres, schools, patients’ own homes, community hospitals and community hubs.
More than 6,500 people from different nations, cultures and backgrounds work for us.
We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.
If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.
We pride ourselves in being a great place to work – and invite you to join our BHT family.
Job overview
Are you passionate about patient safety? Are you able to communicate compassionately with families and support them through an incident investigation process?
Buckinghamshire Healthcare NHS Trust has created a Patient Safety Support Officer role to work alongside the Family Liaison Officer (FLO) in supporting families and loved ones through the difficult process of inquests and investigations into serious incidents or serious complaints.
Main duties of the job
The post holder will be expected to cover for the FLO at the Patient Experience, Engagement and Caring meeting as required to share factual reports, case studies and best practice guidance to enable Southern Health to improve its communication with families.
The Patient Safety Support Officer will have a co-ordination role within the Patient Safety Team to ensure there is a prompt response from the team to requests from the Care Groups to facilitate Debriefs and After-Action Reviews at short notice. Also supporting the team by co-ordinating papers, reports and representation from the team at key meetings.
Working for our organisation
Why colleagues think we are "a great place to work!"
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We are proud to achieve the Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community. Please contact [email protected] (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Detailed job description and main responsibilities
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
Person specification
Education
Essential criteria
- degree level or equivalent
Desirable criteria
- Investigation Officer Taining
Experience
Essential criteria
- operational experience of 3 years
Desirable criteria
- experience working with public facing service
skills
Essential criteria
- Patient safety investigation
Desirable criteria
- Complaints manag
Employer certification / accreditation badges
.png "National Preceptorship for Nursing Quality Mark")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Mitchell Fernandez
- Job title
- Deputy Chief Nurse
- Email address
- [email protected]
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