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Job summary

Main area
PA/Secretary
Grade
Band 4
Contract
52 weeks (Fixed Term/Secondment)
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week (Full Time or Part Time / Flexible working hours may be considered)
Job ref
180-C-245504
Employer
Cambridge University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Addenbrookes Hospital-Division C
Town
Cambridge
Salary
£26,530 - £29,114 pa pro rata
Salary period
Yearly
Closing
24/11/2024 23:59

Employer heading

Cambridge University Hospitals NHS Foundation Trust logo

PA Secretary

Band 4

Job overview

We wish to appoint an enthusiastic and experienced Personal Assistant/Secretary to join our Emergency Department Team.

We are looking for a candidate with excellent organisational skills and communication skills and who can work well under pressure. 

You must be able to work well within a team and be able to manage and organise your own workload, prioritising and delegating work as necessary.

You will provide a comprehensive PA and secretarial service to the Emergency Medicine Consultants, the Matrons and the Operational Team within Urgent & Emergency Care, Division C.

We are looking for someone to enhance our positive approach to our working environment and who can work flexibly depending on requirements.

Main duties of the job

To provide a first class PA/Secretarial service to various senior managers/clinical staff.

Attributes required to include: High levels of professionalism, discretion and confidentiality, calmness under pressure and a friendly approachable style. The candidate will be highly literate, with exceptional attention to detail, and furthermore, will be able to effectively prioritise numerous tasks whilst working under pressure to achieve tight deadlines.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

This vacancy will close at midnight on 24th November 2024

Interviews are due to be held on 5th December 2024

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

Essential criteria
  • Educated to A level or NVQ level 3 Customer Service/ Business Admin /ITQ or equivalent.
  • Typing qualification or equivalent experience
  • Specific technical/professional qualification
Desirable criteria
  • Secretary qualification or equivalent.

Experience

Essential criteria
  • Experience of working in a busy clerical/office environment or reception Service.
  • Secretarial and /or administrative experience including minute taking.
  • Prioritising, planning and organising own tasks.
  • Working within guidelines.
  • Experience of dealing with difficult situations and confrontations.
  • Data entry experience and documentation.
  • Experience of IT packages – Microsoft office
  • Experience of producing documents to a high standard.
Desirable criteria
  • Previous NHS experience
  • Previous experience of working with medical records.

Knowledge

Essential criteria
  • Sound knowledge of office procedures
  • Understanding of confidentiality/data protection issues
  • Understanding of customer service.
Desirable criteria
  • Good working knowledge of EPIC
  • Knowledge of medical terminology
  • Awareness of NHS targets and Trust priorities.

Skills

Essential criteria
  • Ability to work as part of a team.
  • Excellent communication skills including telephone, email, face to face.
  • Ability to develop templates for letters.
  • Ability to organise and manage own time keeping to schedule and deadlines.
  • Ability to use own initiative and work autonomously.
  • Willing to take on/learn new skills.
  • Ability to show attention to detail and accuracy.
  • Ability to adapt to change.
  • Ability to work under pressure.
  • Ability to store and safeguard confidential documents.
Desirable criteria
  • Ability to touch type.
  • Ability to requisition general stock

Additional Requirements

Essential criteria
  • The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Employer certification / accreditation badges

Trust IDVeteran AwareNo smoking policyArmed Forces Covenant (Silver Award)Age-Friendly Employer PledgeCare quality commission - GoodMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgeTime to changeDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthApprenticeships Top 100 Employers 2024

Documents to download

Apply online now

Further details / informal visits contact

Name
Anna Jones
Job title
Operations Manager
Email address
[email protected]
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