Job summary
- Main area
- Mental Health - Child and Adolescent
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 310-CYPF-6303011-A
- Employer
- Cambridgeshire and Peterborough NHS Foundation Trust
- Employer type
- NHS
- Site
- Ida Darwin
- Town
- Fulbourn, Cambridge
- Salary
- £25,147 - £27,596 per annum pro rata
- Salary period
- Yearly
- Closing
- 10/07/2024 23:59
Employer heading
![Cambridgeshire and Peterborough NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/821.png)
Senior Administrator
Band 4
Job overview
We have an exciting opportunity for an enthusiastic, confident, and experienced Administrator with the right skills to complement our small multidisciplinary team.
You will work within our newly commissioned day service and network closely with our existing community teams helping families and young people to thrive. As a new service there will be lots of opportunity for contributing to the new model of care for eating disorders in the region.
The ideal candidate will have a strong team work ethic, sense of accountability, friendly, positive, professional outlook, accompanied by an ability to work under pressure at times and have a proven administrative background.
In return we will provide the necessary support to ensure your development within your role. We are keen to support and develop our staff through a clear career pathway and encourage promotional opportunities within the Trust.
This role will initially be based at our Ida Darwin site in Fulbourn before relocating in approx. 12 months (date TBC) to our Brookside Family Consultation Clinic in Cambridge.
Main duties of the job
Clinical team administration co-ordinator, working across Cambridgeshire. Provide a comprehensive high quality, effective and efficient service to senior management and a range of internal clinical staff and external partnerships.
Working for our organisation
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.
To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for full details of responsibilities
1. Support the recruitment process related to the areas highlighted in the job purpose and ensure that newly appointed staff undergo their local and Trust inductions.
2. Be responsible for organising and controlling own workload ensuring deadlines are observed and duties performed efficiently.
3. Word process documents as needed by, for example, medical staff, managers and/or a multi-disciplinary team. Typing may be from audio, direct dictation, or written text. Some correspondence will be highly confidential and may be of a distressing nature.
4. To be responsible for dealing with telephone enquiries and other communications with a high degree of tact, diplomacy, and confidentiality.
5. Arrange and attend meetings, including booking venues and hospitality if appropriate. To prepare and produce an agenda, collate, and distribute all necessary information and documentation, take minutes and action notes as required. Ensure all minutes are issued in a timely manner and ensure agreed actions are appropriately recorded.
6. Develop and maintain office systems, including filing systems, bring forward and circulation databases. Develop and maintain central shared paper and electronic filing systems for the team.
7. Support communication with colleagues and users of the service through negotiation, influencing, listening, and understanding, to ensure effective joint working.
8. To prioritise, organise and manage workload without supervision and to identify matters which require urgent attention.
9. Work with other members of the administration hub to ensure effective cover and support during times of absence and peak workloads.
Person specification
Education / Qualifications
Essential criteria
- Educated to GCE/GCSE (A – C grades, one of which must be English) or equivalent.
- RSA/OCR stage III/NVQ Level 3 in Business Administration or equivalent.
- Able to demonstrate and evidence continuous professional development.
Desirable criteria
- Prince II Practitioner or equivalent level of experience
Experience
Essential criteria
- Significant experience in secretarial / administrative/ project support positions
- Organising, attending and taking minutes/notes at senior level meetings
- Demonstrate awareness of organisational policies and ability to translate into working practice.
- Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
Desirable criteria
- Secretarial/administrative experience in the NHS and/or senior corporate level
- Understanding of NHS clinical and corporate governance processes and statutory frameworks
Skills & Abilities
Essential criteria
- Excellent organisational and administrative skills
- Good technical word processing skills including knowledge of all Office software
- Competent in use of e-mail and web-based technology
- Able to prioritise own workload and work to tight timescales
- Excellent telephone manner
Desirable criteria
- Resources Management
Knowledge & Understanding
Essential criteria
- Understanding of project management processes and documentation
- Understanding of HR policies and procedures
Other
Essential criteria
- Ability to travel across sites in the Cambridgeshire & Peterborough area
Documents to download
Further details / informal visits contact
- Name
- Catherine Mustoe
- Job title
- Operational Admin Manager
- Email address
- [email protected]
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