Job summary
Employer heading
CAMHS Administrator
Band 3
Job overview
We are currently looking to recruit an enthusiastic and motivated administrator to join the Children and Adolescent Mental Health Service based in Huntingdon or Doddington to cover for maternity leave.
The successful candidate will need to be competent in typing, and formatting documents and will need to be organised and able to prioritise their workload.
You will also support other administrative staff where needed with printing, scanning and uploading documentation to our patient record system and other general administrative duties as required.
This is a varied and challenging role which is highly rewarding. Details of the tasks involved are in the attached job description.
Please take the time to read both the job description and personal specification document before applying.
Main duties of the job
Carry out any office duties, such as dealing with post and photocopying; be responsible for document filing and ensure that the relevant records are organised, accessible and up to date.
Preparation for meetings, minuting and distribution and booking rooms as required.
Accurately input data onto SystmOne, our electronic patient record system, in a timely manner in line with standard operating procedures.
Create and maintain both manual and electronic health records for all active service users.
Typing reports and sending out forms.
Reception cover as required.
Working for our organisation
Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead a fulfilling life.
Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development.
To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.
Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.
Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
For further information on CPFT, please visit our website at www.cpft.nhs.uk
Detailed job description and main responsibilities
Please refer to the attached job description and person specification for full details of responsibilities.
Be responsible for filing of all documentation in the clinical notes (if appropriate), in accordance with relevant procedures.
Be responsible for daily maintenance and organisation of the team environment. Report concerns, incidents and maintenance issues to the relevant individual as required.
Provide cover as directed by your manager, for other members of the admin team in their absence and assist with their workloads as necessary.
Typing and formatting of letters, summaries and reports.
Ensuring good customer service by providing a professional and effective service by dealing with queries from service users, carers, or staff in person or on the telephone. Take accurate messages and ensure these are passed on to the appropriate members of staff.
Organise appointments and transport for clinics as required.
Person specification
Education/Qualifications
Essential criteria
- Educated to GCSE/GCE Standard
- Good command of written English
- RSA Stage II/NVQ Level 2 in Administration or Equivalent
Experience
Essential criteria
- Experience of working in a busy and demanding office/customer facing environment.
- Experience of supporting a multi-disciplinary team.
Desirable criteria
- Previous experience of working in a NHS Office environment.
- Experiencing in using computer programmes including health care IT Systems
- Lived experience of mental health
Skills and Abilities
Essential criteria
- Excellent standard of typing/audio skills.
- Good IT skills (MS Office).
- Excellent telephone manner
- Ability to work on own initiative.
- Professional attitude towards service users and their families
Desirable criteria
- Knowledge of Data Protection Act.
Documents to download
Further details / informal visits contact
- Name
- Alison Deaves
- Job title
- Senior Administrator
- Email address
- [email protected]
- Telephone number
- 01480 445281
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