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Job overview

An exciting opportunity has arisen to join team of Band  2 Clerical Officers at Hinchingbrooke Hospital.  Working with a busy team of administrative and clinical staff within the Emergency  Department this is a very rewarding role.

You will be required to provide a variety of clerical tasks including booking in patients, admitting patients to wards using our  computerised Patient Administration System, maintaining patient  records, filing, arranging for clinic appointments, answering telephone enquiries, data entry onto the hospital computer systems.  You may also be required to assist the ED administration team with basic office duties.

If you are seeking a challenge and possess the skills required this could be the right job for you.

You will be supporting the booking in process of patients arriving to our department for the following variety of shifts:

Ambulance Booking in Reception:

07:30-18:00 hrs

18:00-02:30 hrs

Main Reception:

07:30-18:00 hrs

09:00-20:00 hrs

18:00-midnight hrs 

Night shift 20:00-08:00 hrs

Please be aware this role requires shifts covering a 24 hour period.  The shifts outlined above are the current shift patterns available however, please be aware that these shifts may change in the future depending on the needs of the service.

Main duties of the job

To ensure the smooth application and control of all administrative, clerical and computer processes associated with the Emergency Department. Ensuring the provision of effective communication to both patients and staff to enhance patient care.

Assisting in the administration for the reception area in the  Emergency Department this post requires keyboard skills, customer service experience and the ability to multitask whilst working within  a busy fast pace environment. 

If you are and overseas candidate wishing to apply and would require sponsorship, you can determine the likelihood of obtaining a CoS for this post by assessing your circumstances against criteria specified on the gov.uk website

Working for our organisation

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:

• Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
• Membership of the NHS Pension Scheme:
• Flexible working opportunities;
• Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Opportunities for career development and training to help you progress in your role;
• Wellbeing support and activities to promote a healthy work environment;
• Access to our in-house physiotherapy service;
• On-site canteens offering subsidised meals;
• Subsidised staff parking (currently free);
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles.  Join us and become part of a team dedicated to making a positive difference in our community.