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Job summary

Main area
Audiology
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
176-S-7048912
Employer
North West Anglia NHS Foundation Trust
Employer type
NHS
Site
Peterborough City Hospital
Town
Peterborough
Salary
£24,169 per annum
Salary period
Yearly
Closing
16/04/2025 23:59

Employer heading

North West Anglia NHS Foundation Trust logo

Audiology Assistant - Peterborough

Band 2

Job overview

 

 

 To support the provision of audiology services provided by North West Anglia NHS Foundation Trust at Peterborough City Hospital, Peterborough City Care Centre and Stamford Hospital.

Providing administrative support and assisting Audiologists with allocated tasks including preparing patients and equipment, undertaking routine hearing aid maintenance and assisting in clinics. A significant part of this role involves assisting in childrens’ hearing assessment and hearing aid clinics.

Main duties of the job

The post holder will:-

§  Assist in childrens hearing assessments and hearing aid clinics under the supervision of an Audiologist.

§  Undertake routine hearing aid maintenance, including servicing of hearing aids, retubing ear moulds, and replacing batteries.

§  Provide instruction to patients on use of hearing aids.

§  To maintain accurate & comprehensive patient records in line with Trust & departmental standards.

§  Assist Audiologists with clinic and patient preparation.

§  Assist with administrative / clerical duties as required.

§  Assist with stock monitoring and management, ordering supplies as necessary.

§  Prepare, dispatch and receive ear moulds for manufacture.

§  Take an active role in preparing and maintaining equipment.

§  Be fully conversant with the Trusts computer systems including Auditbase, etrack and other systems as required.

§  To demonstrate disability awareness, in particular the communication needs of the hearing impaired.

§  Undertake training as appropriate and required.

§  To develop knowledge and gain experience working towards an extended role in agreement with line manager.

§  Maintain good working relationships with staff within the Audiology Department and as relevant in other Trust Departments

Working for our organisation

We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.

In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles.  Join us and become part of a team dedicated to making a positive difference in our community.

Detailed job description and main responsibilities

§  Assist in childrens hearing assessments and hearing aid clinics under the supervision of an Audiologist.

§  Undertake routine hearing aid maintenance, including servicing of hearing aids, retubing ear moulds, and replacing batteries.

§  Provide instruction to patients on use of hearing aids.

§  To maintain accurate & comprehensive patient records in line with Trust & departmental standards.

§  Assist Audiologists with clinic and patient preparation.

§  Assist with administrative / clerical duties as required.

§  Assist with stock monitoring and management, ordering supplies as necessary.

§  Prepare, dispatch and receive ear moulds for manufacture.

§  Take an active role in preparing and maintaining equipment.

§  Be fully conversant with the Trusts computer systems including Auditbase, etrack and other systems as required.

§  To demonstrate disability awareness, in particular the communication needs of the hearing impaired.

§  Undertake training as appropriate and required.

§  To develop knowledge and gain experience working towards an extended role in agreement with line manager.

§  Maintain good working relationships with staff within the Audiology Department and as relevant in other Trust Departments

Person specification

Qualifications

Essential criteria
  • Educated to GCSE level standard English Language at Grade A – C (or equivalent)

Experience

Essential criteria
  • Recent experience of working with the general public. Especially children
Desirable criteria
  • Demonstrate an understanding of customer care/ability to work with sensitive and confidential information
  • Experience of using Hospital systems

Skills

Essential criteria
  • Good standard of written and verbal communication at all levels
  • Organisational skills and a flexible approach to work
  • Commitment to self-development
  • Ability to prioritise workload and work under pressure to ensure deadlines are achieved

Knowledge

Essential criteria
  • Knowledge and understanding of Confidentiality and the Data Protection ACT

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldMindful employer.  Being positive about mental health.Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close earlier if it received a high number of applications and therefore we recommend that you complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helena Colquhoun
Job title
Admin & Pathway Co-ordinator for ENT & Audiology
Email address
[email protected]
Telephone number
01733 677177

If you have problems applying, contact

Address
North West Anglia NHS Foundation Trust
Resourcing Department
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
Cambs
PE29 6NT
Telephone
01480 847491
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