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Job overview

Are you looking for a new and exciting challenge? Are you highly committed, flexible and enthusiastic? Do you have a genuine interest in general outpatient care ?

We are a highly motivated department, who strive for outstanding patient care. You will be working in a team primarily based at Peterborough Hospital covering a wide variety of specialties.

This is an excellent opportunity to:

• join a motivated and upskilled team
• develop new skills
• be an innovator for new services
• enhance your health care assistant experience

In return we can offer you training, support of a well-developed team and
opportunities to work across sites as required.

Currently the hours of work are based around the needs of the service between 8.00 a.m. and 6.30 p.m. Monday to Friday. 

Main duties of the job

Supporting the nursing staff, clinicians, and service users within the Outpatients services on a daily basis is a key aspect of the role. This includes meeting and greeting patients and service users during clinic times, ensuring clear and effective communication. Managing clinic activity promptly and keeping patients informed about their care is essential for smooth operations.

The role also involves several administrative tasks, such as utilising basic computer programs and managing appointment lists. Ensuring the accuracy of paperwork and information recording is crucial. Clinical duties include performing and recording patient observations and conducting procedures such as ECGs, clinical observations, urinalysis, pregnancy testing, uroflowmetry, trials without catheter, bladder scans, and phlebotomy services. Additionally, assisting the Registered Nurse in the Minor Operations Clinic is part of the responsibilities.

Maintaining the cleanliness of the department and identifying and reporting any health and safety concerns are important for ensuring a safe and hygienic environment. Furthermore, maintaining a link role within the department and sharing best practices and guidance contribute to continuous professional development and improvement of services.

Working for our organisation

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:

• Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
• Membership of the NHS Pension Scheme:
• Flexible working opportunities;
• Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Opportunities for career development and training to help you progress in your role;
• Wellbeing support and activities to promote a healthy work environment;
• Access to our in-house physiotherapy service;
• On-site canteens offering subsidised meals;
• Subsidised staff parking (currently free);
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles.  Join us and become part of a team dedicated to making a positive difference in our community.