Job summary
- Main area
- General Surgery
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 32.5 hours per week
- Job ref
- 176-S-6401658
- Employer
- North West Anglia NHS Foundation Trust
- Employer type
- NHS
- Site
- Peterborough City Hospital
- Town
- Peterborough
- Salary
- £22,816 - £24,336 per annum pro rata
- Salary period
- Yearly
- Closing
- 16/07/2024 23:59
Employer heading
Medical Secretary
Band 3
Job overview
An exciting opportunity has arisen within General Surgery at Peterborough City Hospital. We are looking to recruit an enthusiastic and motivated individual to join our very busy and dedicated admin team.
The successful candidate will provide administrative support to the Senior Medical Secretary and clinical team within the Department and also ensure the provision of an effective, efficient and professional service for our patients.
Main duties of the job
The post holder will be expected to perform a high level of secretarial and administration tasks within the service. You will need to be able to work efficiently, with a high degree of accuracy and work flexibly and confidentially across the Trust independently and as part of a team liaising with colleagues at all levels.
You will have good communication skills and will be responsive to the needs of the service. You will be a point of contact for patients, speciality teams and other departments for all enquiries relating to patients. You will be responsible for the tracking and management of patient pathways in accordance with the National targets.
Working for our organisation
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:
- Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
- Membership of the NHS Pension Scheme:
- Flexible working opportunities;
- Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Opportunities for career development and training to help you progress in your role;
- Wellbeing support and activities to promote a healthy work environment;
- Access to our in-house physiotherapy service;
- On-site canteens offering subsidised meals;
- Subsidised staff parking (currently free);
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Detailed job description and main responsibilities
Please see the attached job description and person specification for further information relating to this role.
Person specification
Education and Qualifications
Essential criteria
- Educated to GCSE level standard, English Language at Grade A-C (or equivalent)
- RSA II typing or equivalent experience
- Audio typing qualification or recent relevant experience
Desirable criteria
- NVQ II or III Business Administration
Experience
Essential criteria
- Experience of using MS Office, particularly MS Word and Outlook
- Previous Secretarial/Office experience
- Experience of working with the general public and/or professionals
- Demonstrate and understanding of customer care/ability to work with sensitive and confidential information
Desirable criteria
- Experience of working within the NHS and an understanding of medical terminology
- Experience of using Hospital systems, for example PAS (Patient Administration System)
Knowledge
Essential criteria
- Knowledge and understanding of Confidentiality and the Data Protection ACT
Desirable criteria
- Understanding and working practice of NHS performance targets including 18 week referral to treatment times
Skills
Essential criteria
- Good standard of written and verbal communication at all levels
- Organisational skills and a flexible approach to work
- Commitment to self-development
- Ability to prioritise workload and work under pressure to ensure deadlines are achieved
Aptitudes
Essential criteria
- Ability to adhere to Policies and Procedures and to work with confidential and sensitive information
- Ability to work independently or as a part of a team
- Flexible and responsive to change
- Self-motivated and ability to build rapport with patients and colleagues
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Natalie Klucznyk
- Job title
- Senior secretary
- Email address
- [email protected]
- Telephone number
- 01733 677470
If you have problems applying, contact
- Address
-
North West Anglia NHS Foundation Trust
Resourcing Department
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
Cambs
PE29 6NT
- Telephone
- 01480 847491
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