Job summary
- Main area
- Medicine
- Grade
- Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 176-Med-7000466
- Employer
- North West Anglia NHS Foundation Trust
- Employer type
- NHS
- Site
- Peterborough City Hospital
- Town
- Peterborough
- Salary
- £62,215 - £72,293 per annum
- Salary period
- Yearly
- Closing
- 16/03/2025 23:59
Employer heading
Divisional Operations Manager - Medicine Division
Band 8b
Job overview
An exciting opportunity has arisen to join the Medicine Division at North West Anglia Foundation Trust, based dual site between Peterborough City Hospital and Hinchingbrooke Hospital (with a requirement to attend Stamford, Doddington and Ely sites). The role is for a Divisional Operations Manager on a permanent contract at a Band 8B.
Main duties of the job
If you have experience within a service management (or equivalent role), which includes working within a Hospital or similar setting, combined with a passion for creativity and forward thinking, then we would like you to be part of our team. You will be responsible for championing the operational functioning of a CBU and continuing to develop, enhance and grow our Divisional operational team.
You will be expected to liaise closely with ward MDTs, operational, nursing and medical teams as well as wider stakeholders in relation to key operational targets. You will ensure the development and implementation of robust processes that will have a direct impact in reducing overspend, meeting key targets and supporting the day to day running of the CBU.
Working for our organisation
We are committed to promoting diversity and inclusion in our workforce and encourage applications from people of all backgrounds, with a special focus on welcoming individuals from disabled, Black, Asian, and Minority Ethnic (BAME) communities, as well as those from our local area.
In line with our dedication to employee support, we offer a variety of benefits. For more information, please see the attached staff benefits leaflet.
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Detailed job description and main responsibilities
As part of the management team within Medicine your role will be fundamental in leading on the operational aspects of a Clinical Business Unit (CBU). This role will be pivotal in operational leadership, strategy, planning, implementation and delivery of a number of key national and local targets (including but not limited to operational, financial and performance) You will provide visionary, supportive guidance and leadership to enthusiastic and experienced multi – professional teams.
This role will give you the opportunity to build relationships with internal and external stakeholders, developing your communication and negotiation skills. You will have the opportunity to work alongside all Divisional teams to manage the operational process in its entirety for your respective CBU.
You should be well organised and creative in your approach to problem solving with the ability to communicate effectively with staff from different disciplines. Effective and timely communication between the Trust and external agencies will also be essential.
We can offer you excellent opportunities to network across professional boundaries and will support your professional and personal development.
Person specification
Education and Qualifications
Essential criteria
- • Educated to degree level or equivalent qualification and/or experience
- • Evidence of continuous professional development.
Desirable criteria
- • Postgraduate management diploma or equivalent.
- • Project management qualification.
Experience
Essential criteria
- • Substantial recent operational management experience in the NHS with responsibility for operational matters including, staff management, performance targets and waiting list management.
- • Up-to-date knowledge of NHS system reform policy and other key policy drivers (performance management, operating framework, capacity planning, payment by results, GIC, independent sector development and foundation trust issues).
- • Experience in managing a significant service budget.
- • Successful delivery of organisational change.
- • Proven experience of successful change management and service redesign.
- • Experience in training, coaching and mentoring of multidisciplinary staff.
- • Experience in developing creative solutions to problems.
Desirable criteria
- • Project Management experience.
Knowledge
Essential criteria
- • Developed understanding of statutory obligations, including CQC standards and compliance obligations, and other statutory and regulatory regimes relating to healthcare provision.
- • Knowledge of NHS operating and reporting regimes including compliance with performance standards, and effective pathway management
- • Knowledge of National Policy and Procedures and evidence of action to drive compliance and high standards
- • Ability to analyse complex data from different data sources to inform decision making
Key Skills and Attributes
Essential criteria
- • In line with established NHS management competences, demonstrate the ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines
- • Ability to contribute to strategic planning, interagency communication and negotiation.
- • Development and implementation of active and effective communication systems.
- • Essential IT skills (EITS) or equivalent.
- • Ability to think and plan creatively, and to prioritise work programs in the face of competing demands
- • Use detailed understanding of broader trends in health improvement/service delivery to innovate.
- • Communicate the Trust’s vision and describe what the future needs to look like in terms of service improvement and modernisation.
- • Passionate about putting patients first and invests effort in making a quality difference to how services are planned and delivered.
- • Understands the need to work collaboratively with internal and external stakeholders to achieve positive outcomes for patients.
- • Understands the value of everyone in the team, driving best performance through fair, consistent and objective people management.
- • Excellent verbal and written communication and presentation skills, suitable for a range of audiences, including the chairing of meetings.
- • Demonstrate a real commitment to working with, involving and consulting patients and other stakeholders in decisions about service delivery and improvement.
- • Open, transparent and engaging leadership style, which focuses on enablement.
- • Ability to represent the Trust in a positive manner, as well as acting as a role model for members of the team.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Bharat Patel
- Job title
- Divisional Operations Director
- Email address
- [email protected]
- Telephone number
- 01733 677441
- Additional information
Sara Burbridge, Deputy Divisional Operations Director. [email protected]
If you have problems applying, contact
- Address
-
North West Anglia NHS Foundation Trust
Resourcing Department
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
Cambs
PE29 6NT
- Telephone
- 01480 416741
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