Job summary
Employer heading
Theatre Booking Co-ordinator - Peterborough
Band 4
Job overview
We are looking for an enthusiastic and motivated Theatre Booking Co-ordinator to manage the administration of the Plastics Surgery booking service at Peterborough City Hospital, in conjunction with managing the Plastics Surgical booking teams.
The successful candidate will be able to demonstrate a flexible, motivated approach to their work as well as preferably having previous experience as a Medical Secretary or Theatre Booker within the NHS.
Sound knowledge of 18 weeks RTT is essential for this post. Being confident on the telephone and taking messages and a working knowledge of Microsoft Office is also required along with good communication skills. Duties for the role include direct support to Medical Staff and Nurse Specialists, dealing with enquiries from internal and external agencies and liaising with other departments within the Trust.
The role is rewarding and challenging, within a service division, which is continually changing and reassessing its administration systems in line with an ever-modernising NHS service, the applicant must be adaptable to change.
Main duties of the job
Managing the provision of an efficient booking team involves coordinating the Plastics Surgical Booking for both Peterborough City Hospital and Hinchingbrooke Hospital. This role ensures that booking standards are consistently met, maintaining a smooth and effective process for scheduling surgeries.
An important aspect of this management role is the line management of junior team members. This includes overseeing their professional development, managing MPAs, handling sickness and annual leave, and ensuring that tasks are appropriately delegated. By doing so, the team operates efficiently and maintains high standards of service.
Collaboration is key in this position, requiring close work with consultants, junior doctors, and nursing staff. This teamwork is crucial to meeting surgery targets and ensuring that all patients, especially those who have been waiting the longest, are seen in a timely manner.
Additionally, the role involves ensuring that urgent surgeries are promptly booked and that elective prioritization targets are met. This careful management helps balance immediate needs with planned procedures, contributing to the overall effectiveness and reliability of the hospital's surgical services.
Working for our organisation
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:
- Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
- Membership of the NHS Pension Scheme:
- Flexible working opportunities;
- Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
- Opportunities for career development and training to help you progress in your role;
- Wellbeing support and activities to promote a healthy work environment;
- Access to our in-house physiotherapy service;
- On-site canteens offering subsidised meals;
- Subsidised staff parking (currently free);
- Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Detailed job description and main responsibilities
Please refer to the job description and person specification for more information regarding the role.
Person specification
Qualifications
Essential criteria
- Good general education, preferably English Language to GCSE (or equivalent)
Desirable criteria
- NVQ 2 in Business and Administration or equivalent experience
Experience
Essential criteria
- Experience of working with general public and/or professionals
- Experience of working with MS Office, Word, Excel and Outlook
Desirable criteria
- Experience of staff management
- Experience of working in the NHS and understanding of medical terminology
- Experience of using PAS (Patient Admissions System) and Theatreman database
Skills
Desirable criteria
- Can demonstrate good standards of written and verbal communication
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Pauline Waterfall
- Job title
- Administration Pathway Co-ordinator
- Email address
- [email protected]
- Telephone number
- 01733 678640
If you have problems applying, contact
- Address
-
North West Anglia NHS Foundation Trust
Resourcing Department
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
Cambs
PE29 6NT
- Telephone
- 01480 847491
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