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Job summary

Main area
Administration
Grade
Band 2
Contract
Bank
Hours
Flexible working - as and when required
Job ref
043-AC1100-1024-BANK
Employer
NHS Wales Shared Services Partnership
Employer type
NHS
Site
Newport
Town
Newport
Salary
£22,720 per annum pro rata
Salary period
Yearly
Closing
06/11/2024 23:59

Employer heading

NHS Wales Shared Services Partnership logo

Clerical Worker - BANK

Band 2

If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -

 

Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg

 

The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4

 

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English

 

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable. 

Main duties of the job

Do you have a flexible approach to work?

Can you commit yourself at short notice?

NWSSP is currently looking for adaptable and enthusiastic individuals to join the Clerical Bank.

 

We can promise you a rewarding and satisfying role within a busy department. If you are reliable, hardworking and flexible and would be interested in helping us, we would like to hear from you. This opportunity offers flexible working and promotes work-life balance.

Please note this is a Bank position, and is not a permanent position. The Bank does not offer guaranteed hours.

Please note that this vacancy will close when we’ve received a limited number of applications.

 

Job Summary / Purpose

The role of the Clerical Bank Worker is to provide clerical assistance and data entry support to various departments such as Employment Services/Accounts Payable in order to contribute to the delivery of an efficient, effective and customer-focussed service. The basic requirements for the role include (Please see more detailed attachment to provide breakdown of the role)

 

  • IT Literate and sound knowledge of Microsoft Office software
  • Previous experience of administration or customer services (including work experience as a student)
  • Good communication and interpersonal skills
  • Ability to work within and contribute to the team
  • Good keyboard and telephone skills
  • Ability to seek help and guidance when required or if problems occur
  • Good planning and organisational skills

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

We have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do.  We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement.  Innovation is built into everything that we do. We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values.  We respect and value our people and strive for a culture of compassion and inclusivity.  We are a bilingual organisation, and we have a team of Change Champions who advocate ‘This is Our NWSSP’ our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks. We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.

Person specification

Qualifications

Essential criteria
  • Good standard of education
Desirable criteria
  • OCR/RSA word processing level I or equivalent level

Experience

Essential criteria
  • Previous experience of administration or customer services (including work experience as a student)
Desirable criteria
  • Experience of working within a busy office environment

Aptitude

Essential criteria
  • Good communication and interpersonal skills
Desirable criteria
  • Good planning and organisational skills

Employer certification / accreditation badges

Customer Service ExcellenceHyderus o ran anabledd - ymroddedigDisability confident committedMenopause Workplace PledgeEnei MemberLexcel Legal Practice Quality MarkRhwydwaith Network 75 logoEmployer pledge demonstrating a commitment to change how we think and act about mental healthEmployer pledge demonstrating a commitment to change how we think and act about mental healthCore principlesPrentisiaethau ApprenticeshipsArmed Forces Bronze Award NWSSP

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Lauren Williams
Job title
Bank Resource Co-ordinator
Email address
[email protected]
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