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Job summary

Main area
Procurement Service - Supply Chain
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
043-AC132-0624-A
Employer
NHS Wales Shared Services Partnership
Employer type
NHS
Site
Newport Distribution Centre and Bridgend Regional Warehouse
Town
Newport and Bridgend
Salary
£23,159 - £24,701 Per annum
Salary period
Yearly
Closing
11/07/2024 23:59

Employer heading

NHS Wales Shared Services Partnership logo

Warehouse Service and Systems Support Assistant

Band 3

If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -

 

Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg

 

The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4

 

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English

 

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the  living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until  the annual pay uplift for 2024/25 is confirmed

Job overview

An exciting opportunity has arisen within the NHS Wales Shared Services Partnership (NWSSP, Procurement Services, Supply, Chain Logistics and Transport team. This is an excellent opportunity to develop your career in a dynamic, challenging and high profile environment. A resilient and meticulous personality and track record of supporting creative and innovative working solutions are required for this role.

The ability to speak Welsh is desirable for this post;  both Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The Warehouse Service/Systems Support Assistant will provide support across 3 departments and 2 sites:

Warehouse Service Support Team (WSST) - Newport and Bridgend
Supply Chain Systems Team - Newport and Bridgend
Scan for Safety (Supply X) - Bridgend

To organise and operate a range of administration systems/duties on behalf of NWSSP Supply Chain, Logistics and transport.

Working for our organisation

At NHS Wales Shared Services Partnership we have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do. 
We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement.  Innovation is built into everything that we do.

We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values. 
We respect and value our people and strive for a culture of compassion and inclusivity.  We are a bilingual organisation, and we have a team of Change Champions who advocate ‘This is Our NWSSP’ our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks.

We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications/ Experience

Essential criteria
  • NVQ level 3 Customer Service and/or relevant experience.
Desirable criteria
  • Significant experience of using Oracle Financial Management Systems

Experience

Essential criteria
  • Ability to prioritise complex and potentially conflicting demands.
Desirable criteria
  • Experience of Qlikview/Qlik Sense solutions (or similar) and SQL

Employer certification / accreditation badges

Customer Service ExcellenceHyderus o ran anabledd - ymroddedigDisability confident committedMenopause Workplace PledgeEnei MemberLexcel Legal Practice Quality MarkRhwydwaith Network 75 logoEmployer pledge demonstrating a commitment to change how we think and act about mental healthEmployer pledge demonstrating a commitment to change how we think and act about mental healthCore principlesPrentisiaethau Apprenticeships

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Sara Taylor
Job title
Supply Chain Systems Manager All Wales
Email address
[email protected]
Telephone number
07522 508294
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