Job summary
Employer heading
Warehouse Service and Systems Support Assistant
Band 3
If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -
Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg
The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4
Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
An exciting opportunity has arisen within the NHS Wales Shared Services Partnership (NWSSP, Procurement Services, Supply, Chain Logistics and Transport team. This is an excellent opportunity to develop your career in a dynamic, challenging and high profile environment. A resilient and meticulous personality and track record of supporting creative and innovative working solutions are required for this role.
The ability to speak Welsh is desirable for this post; both Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
The Warehouse Service/Systems Support Assistant will provide support across 3 departments and 2 sites:
Warehouse Service Support Team (WSST) - Newport and Bridgend
Supply Chain Systems Team - Newport and Bridgend
Scan for Safety (Supply X) - Bridgend
To organise and operate a range of administration systems/duties on behalf of NWSSP Supply Chain, Logistics and transport.
Working for our organisation
At NHS Wales Shared Services Partnership we have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do.
We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. Innovation is built into everything that we do.
We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values.
We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate ‘This is Our NWSSP’ our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks.
We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications/ Experience
Essential criteria
- NVQ level 3 Customer Service and/or relevant experience.
Desirable criteria
- Significant experience of using Oracle Financial Management Systems
Experience
Essential criteria
- Ability to prioritise complex and potentially conflicting demands.
Desirable criteria
- Experience of Qlikview/Qlik Sense solutions (or similar) and SQL
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Sara Taylor
- Job title
- Supply Chain Systems Manager All Wales
- Email address
- [email protected]
- Telephone number
- 07522 508294
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