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Job summary

Main area
Mental Health Services
Grade
Band 2
Contract
6 months (6 months fixed term contract ending March 2025.)
Hours
20 hours per week (Part Time up to 20 hrs per week over 4 or 5 days Mon to Fri.)
Job ref
001-AC267-0724
Employer
Cardiff and Vale University Health Board
Employer type
NHS
Site
University Hospital Llandough
Town
Penarth
Salary
£22,720 per annum pro rata
Salary period
Yearly
Closing
28/07/2024 23:59

Employer heading

NHS

Ward Clerk

Band 2

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health 
and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.


Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic 
objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these  challenges together, we can support people to live healthier lives and reduce the unfair differences in 
the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the 
next decade and beyond. 

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

  • We are kind and caring
  • We are respectful
  • We have trust and integrity
  • We take personal responsibility 

As an organisation we strongly believe that it is vital our leaders exhibit the behaviours and values that we expect from all our staff.

We are a teaching Health Board with close links to the university sector, and together we are training the next generation of healthcare professionals, while working on research that will hopefully unlock the cures for today’s illnesses

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the  living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until  the annual pay uplift for 2024/25 is confirmed


 

Job overview

Ward Clerk - MHSOP

To be responsible for undertaking all administrative tasks and clerical duties as delegated by the Ward Manager / Senior Clerical Staff for Inpatient Wards and Day Hospital Units.

 Liaises with: Staff in Medical Records, Outpatients, Directorate Management Team, Clinical and Medical Ward Staff, other departments within the UHB, other hospitals and external health agencies as appropriate

Main duties of the job

An exciting opportunity has arisen for a ward clerical assistant to join the MHSOP administration team.

We are looking for someone who is enthusiastic, organised, self-motivated and enjoys working as part of a busy team.

The position of ward clerical assistant requires good computer skills, although training of specific systems (PARIS) will be given, computer literacy is essential.

We are looking for someone who enjoys meeting new people and has excellent communication skills, and has the ability to prioritise their own workload and work well in a multi-disciplinary team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services.   Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications

Essential criteria
  • Computer / information technology skills
  • Good standard of education - GCSE / equivalent
Desirable criteria
  • ECDL
  • NVQ Level 3 - business admin

Experience

Essential criteria
  • Microsoft office packages
  • Previous experience of working within a clerical / administrative environment
Desirable criteria
  • Previous NHS experience
  • Experience of working with people with mental health problems

Skills

Essential criteria
  • Communication skills
  • Telephone manner
  • Organisational skills
  • Ability to organise and prioritise work
Desirable criteria
  • PARIS experience

Special Knowledge

Essential criteria
  • Understanding of confidentiality issues
Desirable criteria
  • Meets all desirable criteria as per attached job description/person specification

Personal Qualities

Essential criteria
  • Punctual
  • Reliale
  • Good time keeping
Desirable criteria
  • Meets all desirable criteria as per attached job description/person specification

Employer certification / accreditation badges

Veteran AwareApprenticeships logoAge positiveDisability confident leaderhyderus o ran anableddAccredited Living Wage EmployerDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantDFN Project Search LogoStonewall Top 100 Employers in 2023Stonewall Top 100 Employers in 2023Core principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Sue Tapper
Job title
Assistant Directorate Manager
Email address
[email protected]
Telephone number
029 2182 4455
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