Job summary
Employer heading
Admin & Clerical Officer
Band 2
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health
and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic
objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in
the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the
next decade and beyond.
We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
- We are kind and caring
- We are respectful
- We have trust and integrity
- We take personal responsibility
As an organisation we strongly believe that it is vital our leaders exhibit the behaviours and values that we expect from all our staff.
We are a teaching Health Board with close links to the university sector, and together we are training the next generation of healthcare professionals, while working on research that will hopefully unlock the cures for today’s illnesses
Job overview
The Radiology Directorate within Cardiff and Vale UHB are seeking to recruit an enthusiastic and highly motivated individual to join their Administrative and Clerical team.
The post holder will participate in the provision of Administrative and Clerical duties within the Radiology Directorate to provide an efficient and effective service to the Directorate and the University Health Board.
Main duties of the job
The role requires the need for a degree of flexibility as our service operates on a 6 day week basis between the hours of 07:30 to 20:00 and therefore there will be a requirement to help provide cover for Annual Leave and sickness of staff who facilitate this pattern of working.
The duties will include working at one of the reception areas, which includes Radiology, Cardiff and Vale Orthopaedic Centre, Ante-natal clinic and regular rotation to the Radiology Department in Barry Hospital.
It is essential that you have a good standard of general education and experience of dealing with the public both face-to-face and via the telephone.
The post holders will be based at the University Hospital of Llandough, however there may be a requirement to cover other hospitals within Cardiff and Vale UHB to ensure the continued delivery of services for patients.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.
Our mission is “Caring for People, Keeping People Well”, and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.
Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- Good general education to include GCSE’s in English and Mathematics or equivalent/ or previous appropriate experience
Experience
Essential criteria
- Experience of working in an administrative or office environment using IT packages eg Microsoft Office. Experience of working face to face in a reception / customer service environment.
Personal Qualities
Essential criteria
- Flexible approach to work and adaptable to change. Courteous and friendly. Able to cope under pressure and meet deadlines effectively. Ability to work independently or as part of a team. Able to multi task. Able to communicate with members of the public / other organisations and General Practitioners effectively via the telephone or face to face. Capable of dealing with sensitive and confidential documents and situations
Specialist Knowledge
Essential criteria
- Awareness of GDPR/Data Protection Act
Skills
Essential criteria
- Proven high standard of organisational and general administrative skills, including accuracy and attention to detail. Ability to deal with patients and other employees in a professional manner
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Suzanne Foster
- Job title
- Office Manager
- Email address
- [email protected]
- Telephone number
- 02920 725562
- Additional information
Kimberley Watkins
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