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Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the  living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until  the annual pay uplift for 2024/25 is confirmed

Job overview

A permanent full time vacancy has arisen for a Payroll Officer within Employment Services Division in NHS Wales Shared Services Partnership. The position holder will be part of a team and will provide a complete and comprehensive Payroll Service to the employees of NHS Wales. It will be necessary at times, to work on a self managed basis to ensure consistent high level of performance delivery in a confidential, accountable and customer focused manner.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Contribute to the provision of a comprehensive payroll service to employees of NHS organisations contracted to the NHS Wales Shared Services Partnership through a Service Level Agreement.

Work with other Payroll Officers, Supervisors and Team Leaders to ensure that staff are paid accurately and on time and to ensure a consistent approach to working practice. Supervise Payroll Assistants on a day-to-day basis

Provide a customer-focussed service to managers and staff and assist senior payroll staff in the continual review of the payroll processes to help identify and implement changes to service provision by improved ways of working. Assist the senior staff in the implementation of new systems and procedures in line with new legislation.

Ensure that all requests are handled efficiently and effectively and maintain responsibility for specific areas of payroll activity. Where appropriate, assist external

Working for our organisation

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people. 

Excellent customer service is something we strive for, for both our internal and external customers.

Offering a comprehensive benefits package, there is something for everyone.  To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.