Job summary
- Main area
- Field Service Engineer
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 001-ACS109-0524-A
- Employer
- Cardiff and Vale University Health Board
- Employer type
- NHS
- Site
- ALAS Posture & Mobility Centre
- Town
- Treforest
- Salary
- £23,159 - £24,701 per annum
- Salary period
- Yearly
- Closing
- 10/07/2024 23:59
Employer heading
![Cardiff and Vale University Health Board logo](https://static.trac.jobs/employer-logos/368.png)
Field Service Engineer
Band 3
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health
and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic
objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in
the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the
next decade and beyond.
We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
- We are kind and caring
- We are respectful
- We have trust and integrity
- We take personal responsibility
As an organisation we strongly believe that it is vital our leaders exhibit the behaviours and values that we expect from all our staff.
We are a teaching Health Board with close links to the university sector, and together we are training the next generation of healthcare professionals, while working on research that will hopefully unlock the cures for today’s illnesses
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
This role is within ALAS Posture & Mobility Service based within Treforest Industrial Estate. We are looking for two individuals who are self motived, organised and team players. The postholders will work within the community repairing wheelchairs and will be provided with a UHB vehicle. It is essential for the candidates to have the ability to safely use a range of engineering tools with good practical abilities.
A clean driving license is required as the role will involve daily driving around South Wales. NVQ Level 3 or equivalent technical qualification is essential. To have experience working with wheelchairs in a technical capacity is desirable as well as working in wheelchair or related service. The successful candidates will need to be patient focused ensuring the best service is provided to our service users. We are looking for candidates who are flexible and committed to the role.
The two roles are full time posts working Monday - Friday, however due to the nature of the role, the successful candidates will need to part of the out of hours emergency repair service.
Main duties of the job
The main duties of the Field Service Engineer post are as follow;
- The repair and adjustment of wheelchairs including the fitting of wheelchair components.
- To undertake visits to the homes of patients across South Wales and will therefore need to hold a full driving license and be aware of lone worker issues.
- To carry out administrative functions to support the clinical and technical team, that will include necessary administration, loading and unloading equipment, checking equipment prior to fittings and monitoring van stock.
- To be part of the out of hours emergency repair service.
- To assess and diagnose faults in Posture and Mobility equipment and undertake appropriate repairs in the community to ensure that the equipment is functional and safe for patient use.
- Carry out basic programming/diagnostics of powered wheelchairs.
- Demonstration and adjust the setup of the wheelchair and accessories in the patient’s own home/ community or school, under the clinical guidance and direction of the Senior Clinician / Technicians.
- Responsible for the fitting of special accessories at the clinic or in the person’s own home / place of residence/school within a specified range under instructions from senior clinical/technical staff.
- To be flexible with time management if providing an on-call out of hour’s service as required.
The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focused on the health and care needs of our local population whilst working with our partners to develop regional services.
Our mission is "Caring for People, Keeping People Well", and our vision is that every person's chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population's health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 or equivalent technical Qualification
- Educated to GCSE level
Experience
Essential criteria
- Direct contact with people on a daily basis.
- Willing to receive training
Desirable criteria
- Experience working with wheelchairs in a technical capacity.
- Experience of working with people with a disability.
Skills
Essential criteria
- Ability to use a computer.
- Ability to safely use a range of engineering tools, good practical abilities.
- Communication skills.
Desirable criteria
- Qualification in a practical skill(s)
SPECIAL KNOWLEDGE
Desirable criteria
- Working in a wheelchair or related service.
PERSONAL QUALITIES
Essential criteria
- Enthusiastic.
- Committed approach.
- Adaptable.
- Flexible approach to work
- Good team player.
OTHER
Essential criteria
- Full driving license.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Nigel Davies
- Job title
- Technical Manager
- Email address
- [email protected]
- Telephone number
- 01443 661717
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