Job summary
- Main area
- Management/Deputy Management
- Grade
- Band 5
- Contract
- 12 months (12 months fixed term)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 001-AC042-0325
- Employer
- Cardiff and Vale University Health Board
- Employer type
- NHS
- Site
- Canolfan Iechyd Genomig Cymru / Wales Genomic Health Centre
- Town
- Whitchurch, Cardiff
- Salary
- £30,420 - £37,030 per annum
- Salary period
- Yearly
- Closing
- 08/04/2025 23:59
Employer heading

Administration Manager
Band 5
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.
We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
· We are kind and caring
· We are respectful
· We have trust and integrity
· We take personal responsibility
OUR REGION:
Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Job overview
The All Wales Medical Genomics Service are looking for an enthusiastic Administration Manager keen to make a difference within the Directorate Management Team.
We are looking for a proactive, flexible and adaptable individual who can work autonomously in a fast-paced environment. The role will involve working flexibly for 37.5 hours per week. The post is full time on a permanent contract.
The role is based at Canolfan Iechyd Genomig Cymru / Wales Genomic Health Centre in Cardiff.
We are looking for someone interested in taking responsibility for the delivery, development and management of the administration team within the service; optimising and streamlining operations to maximise productivity and ensure teams are operating in line with internal procedures and our Integrated Medium-Term Plans (IMTP). To achieve this, the post holder will work closely with colleagues in clinical, laboratory and directorate management teams.
The post holder will also support the Directorate Management Team in performing designated activities and tasks that contribute to overall service objectives.
This post is fixed term for 12 months to meet the needs of the service.
Main duties of the job
The post holder will be required to manage administrative functions within the service including the line management of administrative staff. This includes, but is not limited to, performance management and the facilitation of data-driven decision-making to motivate employees to deliver a safe, effective and efficient service for all patients.
The successful post holder will be expected to identify, initiate and implement service improvements across administrative and directorate management functions that contribute towards established objectives.
The post holder must demonstrate the ability and experience to work within a multi-disciplinary team, delivering and maintaining high standards of work at all times, whilst achieving an excellent level of stakeholder satisfaction.
The successful post holder will be expected to assist the Directorate Management Team in initiating and progressing measures towards effective communication across the service, improving engagement whilst also helping to facilitate wider operations.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and Knowledge
Essential criteria
- Educated to degree level with or relevant experience
Desirable criteria
- Evidence of recent management skills development
- NVQ Level 3 in Business Administration
Experience
Essential criteria
- Knowledge of Microsoft Office
- Previous experience of a busy administrative environment
- Experience of working with sensitive clinical information and following confidentiality rules and policies
Desirable criteria
- Experience of HR processes and recruitment
- Experience of managing difficult situations
- Experience of budget management
Skills and Attributes
Essential criteria
- Excellent communication, interpersonal, and organisational skills including the ability to support distressed or emotional staff members
- Ability to encompass the role of Manager of Administration Team using independent judgement and analytical skills and have an in-depth understanding of the procedures and practices (staff attendance, supervision, PADR)
- Ability to work under pressure and to tight deadlines.
Personal Qualities
Essential criteria
- Flexible approach to the needs of service.
- Ability to work in a team
Desirable criteria
- Ability to communicate Welsh
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Danielle Allan
- Job title
- Administration Lead and Project Support Officer
- Email address
- [email protected]
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