Job summary
- Main area
- General Surgery
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 100-AC245-1124
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Glangwili Hospital
- Town
- Carmarthen
- Salary
- £26,928 - £29,551 per annum pro rata
- Salary period
- Yearly
- Closing
- 01/12/2024 23:59
- Interview date
- 12/12/2024
Employer heading
Macmillan Cancer Support Worker
Band 4
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
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The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2024/2025 and will be implemented in November 2024 backdated to 1st April 2024 where applicable.
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
An exciting opportunity has arisen for a Macmillan cancer support worker to join the Upper GI team and to be a part of the development of the service to support people with Upper GI within Hywel Dda. The cancer support workers role is to develop and provide holistic needs assessments service for cancer patients and assist, support and co-ordinate the pathway for patients under the supervision of the cancer CNS Team. A large part of the role will be to be responsible for providing administrative and coordinative support to patients, families, providing holistic needs assessments and coordinating and monitoring the risk stratified follow up pathway. Working under the supervision of the clinical nurse specialists, the support worker must ensure the efficient channelling and close co-ordination of the patient pathway ensuring robust communication between consultants, cancer nurse specialists, GP’s and other staff involved in the cancer pathway.
Main duties of the job
To provide general information and support about cancer and cancer services. A key aspect of the role involves daily and direct (e.g. face to face and telephone) communication with patients, relatives, carers, and other health and social care professionals. The information and nature of the communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honestly and integrity.
Triage patients, using a risk assessment framework and initiate appropriate response according to the protocols and individual pathways, using good communication skills, basic clinical awareness and appropriate tools and procedures, liaising as appropriate when non routine and refer complex decisions to the team for assessment and review.
Provide basic telephone and face to face advice and refer on or sign-post to other sources of support. Provide support to patients in clinic setting when required. Coordinate the necessary assessments, appointments or investigations to fast track people back into the system when required.
Demonstrate the ability to recognise and respond appropriately when faced with a sudden deterioration or an emergency situation, alerting the team or enabling rapid response as appropriate. Support information provision and signpost as appropriate. Guide people through the use of self-assessment resources.
Working for our organisation
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.
Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.
Two integrated care centres (Aberaeron and Cardigan, Ceredigion).
Detailed job description and main responsibilities
The cancer support worker will be responsible in providing support to ensure the smooth co-ordination of pathways and effective communication within the wider MDT.
We are looking for a talented individual who is keen to learn and be a proactive member of the team within the Health Board environment. You must be confident and be able to demonstrate the best verbal and written and IT communication skills, as well as organisational, planning and negotiation skills.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 12/12/2024
Person specification
Qualifications and Knowledge
Essential criteria
- GSCE English Language and Mathematics (Grades A-C) or equivalent.
- Diploma/Level 4 qualification OR NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses.
Desirable criteria
- Counselling qualification.
Experience
Essential criteria
- Relevant health or social care experience
- Experience in administrative role and in the use of data management
- Experience in working in a multi-professional environment.
- Experience of support/teaching patients and carers.
Language Skills
Desirable criteria
- Welsh Speaker ( Level 1 )
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Emma Jones
- Job title
- Clinical Nurse Specialist Upper GI
- Email address
- [email protected]
- Telephone number
- 01267227605
- Additional information
Nerys Davies
Clinical Nurse Specialist - Colorectal
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