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Job summary

Main area
Administration
Grade
Band 2
Contract
Permanent
Hours
Part time - 22.5 hours per week (Monday - Friday)
Job ref
100-AC141-0624-A
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Flying Start Llanelli
Town
Llanelli
Salary
£22,720 pro rata per annum
Salary period
Yearly
Closing
14/07/2024 23:59
Interview date
29/07/2024

Employer heading

Hywel Dda University Health Board logo

Administration Clerk - Health Visiting

Band 2

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the  living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until  the annual pay uplift for 2024/25 is confirmed.

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

An opportunity has arisen within the Health Visiting service in Carmarthenshire for a Clerical Officer.

We are looking for an enthusiastic and motivated individual to provide general administrative support to the Health Visiting staff.

Main duties of the job

The post holder will be required to have excellent communication skills to sensitively handle telephone communication with patients and professionals.

The role will involve undertaking all administrative processes associated with patient activity and the post holder must be aware of the highly confidential nature of the role.

To support Health Visiting team with data entry for the electronic records system, and general administrative tasks such as answering telephone calls, taking messages, scanning and organising appointments and groups.   

The post holder may be required to work at various sites within Carmarthenshire and will need to have the ability to travel between sites in a timely manner.

 

Working for our organisation

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;

Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;

48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;

Numerous locations providing mental health and learning disabilities services;

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 29/07/2024

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

 

Person specification

Experience

Essential criteria
  • Experience of working in an Administrative & Clerical role
Desirable criteria
  • Experience & knowledge of Flying Start
  • Experience of working in a large multidisciplinary team

Qualifications and Knowledge

Essential criteria
  • Minimum 5 GCSE’s or equivalent level including IT
Desirable criteria
  • Knowledge of child health system
  • Ability to use a number of office software programmes
  • Child Protection awareness
  • Awareness of data protection

Other

Essential criteria
  • Able to travel to different locations to work on occasions in a timely manner

Language Skills

Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegMindful employer.  Being positive about mental health.Disability confident employerCarer Confident -Accomplished - WelshStep into healthCarer Confident -AccomplishedDefence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 BronzeStonewall Diversity Champion Cymru

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Meg Davies
Job title
Health Visiting Team Leader
Email address
[email protected]
Telephone number
01554 742447
Additional information

Philippa Davies

Health Visiting Team Leader

[email protected]  

 01554 742447

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