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Job overview

We have an exciting opportunity within our Quality Improvement & Service Transformation Team and are seeking individuals with experience of working within continuous quality improvement.

You will work as part of a dynamic team across the four acute sites in Hywel Dda (with the main bulk of time being spent in Glangwili and Prince Philip Hospitals) on specific projects identified by the  Quality Improvement & Service Transformation Team.

Job Summary/ Purpose:

To assist in the development and delivery of improvement and transformational change projects with the aim of achieving high quality care.

To assist in the development of project/improvement plans as appropriate and to support on the implementation of specific tasks for the Quality Improvement and Service Transformation Team as delegated. 

To lead on the testing of changes through PDSA methodology as appropriate.

To be able to demonstrate measurable impact of test of change and be able to communicate this impact.

This role will incorporate the implementation of new ways of working which will require an understanding of change process and of the roles involved in this process.  

The overriding purpose of the role is to support the provision of the highest quality patient care through personal actions and continuous improvement.

Main duties of the job

Responsible for supporting the development of project/improvement plans for the delivery of specific projects within the Quality Improvement and Service Transformation Team for implementation across the Health Board. 

To ensure that specific projects assigned meet key milestones and timescales.

To lead, motivate, engage and guide staff involved in the project ensuring regular communication is made, feedback is obtained,  meetings are held, minutes kept, appropriate reports are presented and agreed actions are implemented. 

To ensure that all key stakeholders are represented and engaged as the project moves forward and to take into account their views.

To demonstrate the benefits of projects across the Health Board and to report regularly on the progress by providing reports and updates. 

To identify and obtain a full understanding of the background to the project using multiple improvement strategies.

To support individuals and team to undertake improvement projects using robust improvement methodologies.

Able to autonomously prioritise and plan workload to meet deadlines, often in a pressurised environment.

To assist in the planning and implementation of the project output ensuring that effective communication is maintained with clinical and managerial staff to sustain full co-operation throughout the projects.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;

Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;

48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;

Numerous locations providing mental health and learning disabilities services;

Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.