Job summary
- Main area
- Administrator
- Grade
- Band 3
- Contract
- Fixed term: 12 months (Hybrid working will be available on completion of training period)
- Hours
- Full time - 37.5 hours per week (Hybrid working available on completion of training period)
- Job ref
- 373-SMH2338
- Employer
- Cheshire and Wirral Partnership NHS FoundationTrust
- Employer type
- NHS
- Site
- The Stein Centre
- Town
- Birkenhead
- Salary
- £24,071 - £25,674 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 22/04/2025 23:59
Employer heading

Administrator
Band 3
Job overview
Due to internal promotion we have an opportunity to recruit an Administrator to support our expanding Administration Service. The role will be to support our ADHD Service which is within our SMH Place Based 1 Administration Hub which is based at the Stein Centre.
We are looking for motivated and resourceful individual to join our team. You should possess commitment to team working and innovative delivery of excellent standards of work.
The Wirral Administration Service consists of 4 administration hubs. We are a supportive, competent and caring team. We aim to provide high quality administrative support services to our colleagues across the Wirral locality to improve the safety, health and well-being of the people within our area.
We will ensure that you have access to internal opportunities for development with access to supervision and appraisal.
Due to funding this post is fixed term for a 12 month period.
Main duties of the job
The successful applicant will be expected to provide a comprehensive administration service including diary management, attending meetings to take minutes, typing of correspondence, reports, agenda and minutes using either Winscribe or copy typing.
The applicant will also be expected to be able to organise and prioritise their own workload on a daily basis to ensure that time deadlines are met and that urgent work is accommodated.
This is a varied role and can be demanding at times whilst supporting the clinical team. The applicant will also be expected to provide cross cover for colleagues as and when required.
Working for our organisation
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.
We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool. We also provide specialist services for the North West as a whole.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.
We also offer up to three weeks’ induction, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you hit the ground running with CWP.
Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you’ll find something to suit you at CWP.
Detailed job description and main responsibilities
Please download a copy of the job description (see ‘documents to download’ section below) for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values.
CWP recruits people that can demonstrate the Trust’s Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust’s Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust’s Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: [email protected] or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Person specification
Knowledge and Expertise
Essential criteria
- Working knowledge of software programmes e.g. Microsoft office applications
- Knowledge and understanding of confidentiality
- Organisational skills and the ability to prioritise work and meet deadlines and use own initiative
- Managing workload and able to act independently
- Clear and accurate written and verbal communication skills
Desirable criteria
- Audio typing skills
- Minute/note taking experience
- Clear and accurate written and verbal communication skills
Qualifications
Essential criteria
- Evidence of good typing skills e.g. RSA 111/NVQ Level III in an admin related subject or equivalent
- Educated to an appropriate standard of English Language to undertake the job role
Desirable criteria
- ECDL
Experience
Essential criteria
- Experience of providing secretarial/administrative duties
Desirable criteria
- Experience of working in a health environment
- Experience of working as a member of a team in an office environment
- Experience of processes and procedures within this service area
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Julie Smit
- Job title
- Hub Manager
- Email address
- [email protected]
- Telephone number
- 07824 406541
- Additional information
In the first instance please contact Julie by email.
If you consider yourself Neurodivergent and need help to complete your application form, please contact [email protected] or telephone 01244 393100
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