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Job summary

Main area
Planned Care
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
210-2025-231
Employer
Countess of Chester Hospital NHS Foundation Trust
Employer type
NHS
Site
Countess of Chester Hospital
Town
Chester
Salary
£24,625 - £25,674 pa
Salary period
Yearly
Closing
10/04/2025 23:59
Interview date
01/05/2025

Employer heading

Countess of Chester Hospital NHS Foundation Trust logo

Medical Secretary (Vascular)

Band 3

Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.  
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit. 

Job overview

Working Full time : 37.5 hours per week

Based at Warrington and Halton Hospital

You will contribute and commit to promoting a positive team-based attitude, striving for the highest standards of service in order to deliver excellent secretarial support to the Smart Vascular Department and Management Team, being accountable to the Assistant Service Manager. 

You will be expected to work with minimal supervision, exercising independent judgement and using your own initiative. This position ensures an excellent level of Data Quality is maintained when dealing with confidential information in a sensitive manner.
The role requires you to be aware of patient and staff confidentiality at all times. The list below is to outline the main duties involved; however this is subject to change and will vary within the given role.
We ask all employees to be flexible in their role, to always ensure we are  delivering Safe, Kind and Effective care.

Main duties of the job

  1. To provide a comprehensive secretarial support to Consultants and wider vascular team.
  2. As directed, arrange routine, urgent and fast track patient admissions/appointments by liaising with the patient, GPs, hospital co-ordinator, wards and other departments as necessary, keeping the team informed and ensuring patient notes and all necessary correspondence is available for the admission/appointment.
  3. To undertake audio transcription of clinic and miscellaneous digital dictation as required by the Team Leader, ensuring all correspondence is checked by the author and signed off before 
    distribution. 

Working for our organisation

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

  • The Countess of Chester Hospital: providing 438 general and acute beds.
  • Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility.
  • Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.

Detailed job description and main responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person specification

Qualifications

Essential criteria
  • NVQ Level III or equalent
  • GCSE Standard English or equivalent
Desirable criteria
  • RSA Typing III
  • Audio/ Shorthand typing qualification
  • AMSPAR Medical Secretarial Diploma or equivalent

Knowledge

Essential criteria
  • Touch typist
  • Recent secretarial experience
  • Working knowledge of Microsoft Outlook and Word
Desirable criteria
  • Experience as medical support secretary or medical audio typist
  • Knowledge/ experience of specific patient administration systems
  • Knowledge of Medical Terminology
  • Knowledge of NHS or other health/social care settings

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldImproving working livesDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Liga Kleinupe
Job title
Assistant Service Manager
Email address
[email protected]
Telephone number
01244 364499
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