Job summary
- Main area
- Urgent
- Grade
- Band 2
- Contract
- Fixed term: 12 months
- Hours
- Part time - 30 hours per week
- Job ref
- 210-2024-541
- Employer
- Countess of Chester Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Countess of Chester Hospital
- Town
- Chester
- Salary
- £22,383 pa pro rata
- Salary period
- Yearly
- Closing
- 09/07/2024 23:59
Employer heading
![Countess of Chester Hospital NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/736.png)
Support Secretary
Band 2
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviors.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
Working Part Time: 30 hours per week:
You will contribute and commit to promoting a positive team-based attitude, striving for the highest standards of service in order to deliver excellent secretarial support to the Department and Management Team, being accountable to the Team Leader and Assistant Service Manager.
You will be expected to work with minimal supervision, exercising independent judgement and using your own initiative. This position ensures an excellent level of Data Quality is maintained when dealing with confidential information in a sensitive manner. The role requires you to be aware of patients and staff members.
Main duties of the job
- To provide a comprehensive secretarial service to allocated clinicians, as directed by the Team Leader.
- As directed, arrange routine, urgent and fast track patient admissions/appointments by liaising with the patient, GPs, hospital co-ordinator, wards and other departments as necessary, keeping the team informed and ensuring patient notes and all necessary correspondence is available for the admission/appointment.
- To undertake audio transcription of clinic and miscellaneous digital dictation as required by the Team Leader, ensuring all correspondence is checked by the author and signed off from Medisec before distribution.
- To maintain proficiency and accuracy in the use of medical terminology.
- To ensure test results are passed to Consultant’s for review in a timely manner.
- To ensure referrals are passed to Consultant’s for grading in a timely manner.
- You will work effectively with all members of the team, devising, utilising and maintaining shared systems.
- You will participate with all correspondence, telephone and personal enquiries relating to the service and assist others within the team as the need arises.
Working for our organisation
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
- The Countess of Chester Hospital: providing 438 general and acute beds
- Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
- Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000. This includes 357,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.
The Trust is a busy district general hospital and in 2022/2023, there were more than 503,342 patient attendances (inpatient, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery. This is an increase of nearly 10,000 compared to the previous year when there were 494,387 patient attendances.
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £23 (standard) or £43 (enhanced), this cost will be deducted from your salary over the first three months of employment.
You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person specification
Knowledge and Experience
Essential criteria
- Audio typing experience
- Touch typist
- Knowledge of Microsoft Office Packages
Desirable criteria
- Familiar with medical terminology knowledge/experience of specific patient administration systems
- Relevant clerical experience
Qualifications
Essential criteria
- GCSE standard (English) NVQ Level 2, or equivalent.
Desirable criteria
- RSA Typing III
- Audio typing qualification
Documents to download
Further details / informal visits contact
- Name
- Jessica Oliver
- Job title
- Assistant Service Manager
- Email address
- [email protected]
- Telephone number
- 01244 364683
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