Job summary
Employer heading
Assistant Personal Assistant - APA - ENT
Band 3
Job overview
We have an exciting opportunity to join the ENT Secretarial team, as an Assistant Personal Assistant (APA) on a fixed term/ secondment basis.
The post holder will provide a comprehensive, quality, and confidential secretarial/administrative service to the Consultant team/clinical professional team in the absence of the PA.
The APA will be expected to organise their workload and co-ordinate their activities in conjunction with, and supervised by, the PA/ Deputy Service Manager/Service Manager to ensure that an efficient service is provided.
The post holder will be capable of the full administrative function within the team, and be able to step-in to fill gaps, to ensure continuity of services. It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive to other colleagues in the administrative team.
Main duties of the job
- Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales.
- Assist with managing diary commitments by liaising with others, internally and externally, ensuring that all the required preparation is accurate and available, and that all Consultants/clinical professional teams/others are briefed on any difficulties, problems or issues.
Working for our organisation
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.
We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.
The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.
During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.
The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.
At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.
Detailed job description and main responsibilities
- Provide administrative support the secretary team.
- Typing of clinical letters using the Modal system - working knowledge and use of Modal.
- Closing of patient pathways and referrals - Knowledge of RTT pathways essential.
- Liaising with other departments/Consultants and other colleagues.
- Arranging OPD appointments..
- Patient contact/queries on the telephone.
- Working as a team member to ensure that targets are met.
Please see full job description.
Person specification
Teamwork
Essential criteria
- Team working is essential
Medical Typing experience
Essential criteria
- Experience of medical typing essential
Medical terminology is essential
Essential criteria
- Experience of Medical Terminology essential
Use of Databases
Essential criteria
- Experience of use of Excel databases
Documents to download
Further details / informal visits contact
- Name
- Katie Punshon
- Job title
- Support Manager
- Email address
- [email protected]
- Telephone number
- 01270 273667
If you have problems applying, contact
- Address
-
Recruitment Team
Leighton Hospital
Middlewich Road
Crewe
Cheshire
CW1 4QJ
- Telephone
- 01270 904488
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