Job summary
- Main area
- Ward Clerk
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 30 hours per week
- Job ref
- 412-DCSS-01548
- Employer
- Mid Cheshire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Mid Cheshire Hospital
- Town
- Crewe
- Salary
- £22,383 per annum, pro rata
- Salary period
- Yearly
- Closing
- 14/07/2024 23:59
Employer heading
Ward Clerk - B2 Ward 21b
Band 2
Job overview
An exciting opportunity has arisen within the medical division for a Ward Clerk. The successful candidate will be based on Ward 21b.
We are seeking an enthusiastic, hard-working and flexible individual to assist us in providing the best service at all times, and as often the first point of contact for visitors to the ward you'll be a representative and ambassador for the ward and Trust. If you think you have these qualities then we look forward to welcoming you to our team
Main duties of the job
Applicants will need excellent communication skills and experience of dealing with the general public and will need to have good IT skills.
The main duties will include answering the telephone, filing, booking appointments and updating the patient system.
Working for our organisation
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.
We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.
The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.
During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives. At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.
Detailed job description and main responsibilities
The main duties will include answering the telephone, filing, booking appointments and updating the patient system.
Please see Job Description for further details.
Person specification
Skills
Essential criteria
- Proficient in computer skills, ECDL or equivalent, Microsoft Office
Desirable criteria
- Knowledge of Medical Terminology
Experience
Essential criteria
- Previous office experience
Desirable criteria
- Patient with excellent people skills
Skills
Essential criteria
- Demonstrate verbal and written communication skills
Desirable criteria
- Demonstrate good understanding of working on a busy ward/ work environment
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- jane tordoff
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01270 273063
- Additional information
Contact via email preferable
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