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Job summary

Main area
admin
Grade
Band 2
Contract
Permanent
Hours
Part time - 24 hours per week (12 hour shifts - 07:30 - 20:00 & 09:30 - 22:00)
Job ref
412-MED-8788
Employer
Mid Cheshire Hospitals NHS Foundation Trust
Employer type
NHS
Site
Leighton Hospital
Town
Crewe
Salary
£23,615 Pro Rata
Salary period
Yearly
Closing
30/12/2024 08:00

Employer heading

Mid Cheshire Hospitals NHS Foundation Trust logo

Ward Clerk, Acute Medical Unit

Band 2

Job overview

This role provides a comprehensive administration service within Care of the elderly Ward 7. The post holder will be required to understand ward systems, taking into account the needs of patients who require admission, transfer and discharge, and be expected to communicate with a wide range of professionals, consultants, doctors, nursing staff and patients/relatives and carers, organising own workload in order to maintain an efficient and professional service.

 

 

Main duties of the job

We are seeking a highly motivated individual to work as a ward clerk supporting the Care of the Elderly Ward 7 Team.  The successful candidate will need to be forward thinking and be able to provide a full range of clerical duties to support the smooth running of the ward. Good organisational and communication skills are essential as well as a flexible approach to work. The successful candidate will have previous office experience, ideally in a similar role and be able to priorities work to meet tight deadlines. A good general education is required. Knowledge of health IT systems to include PCS would be desirable although full training will be given.

Working for our organisation

Mid Cheshire Hospitals NHS Foundation Trust provides a full range of local hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester boroughs (population 357K). The Trust provides high quality planned and unplanned/emergency care, cardiac and critical care as well as child health, maternity services, and intermediate care across our sites at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.

The Trust provides 500 beds and employs over 5,000 members of staff. An extensive range of community services is provided across 26 medical centres and schools by our community arm, Central Cheshire Integrated Care Partnership, in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With the formation of Integrated Care Systems in July 2022 the Trust became a strategic partner in both Cheshire East and Cheshire West and Chester ‘places’ and is part of the Cheshire and Merseyside partnership caring for a population of over 2.7million.

During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.

Detailed job description and main responsibilities

1. Be able to use the required electronic systems receiving patients for attendance or admission, booking them into the system to record arrival, discharge and any follow-up appointments, promptly updating information as required, to ensure accurate recording and retrieval of information, Co-ordinate a support service for patients to include arranging ambulance transport, porters, patient meals, linen and maintenance requests as required, including dealing with donations and patient belongings adhering to Trust policies.

2. Update case notes when patients have been seen, according to the agreed quality standard, locate and retrieve supplementary documentation for case notes as required, filing diagnostic reports and essential documents in the appropriate place,

3. Provide a comprehensive clerical service to the ward team, undertaking all work-related correspondence, photocopying, faxing and emailing, distributing reports and letters according to the requirements of the service,

4. Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients,

The successful candidate will be able to work in a challenging environment and have a sensitive, caring attitude

 

Person specification

QUALIFICATIONS KNOWLEDGE/ PREVIOUS EXPERIENCE

Essential criteria
  • Proficient in computer skills, ECDL or equivalent, Microsoft Office
  • Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines
Desirable criteria
  • Previous office experience

Skills

Essential criteria
  • Demonstrate verbal and written communication skills
  • Effective customer service skills
  • Methodical, numerate

PHYSICAL REQUIREMENTS

Essential criteria
  • Ability to perform a wide range of duties according to the Job Description
  • Good attendance record

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyArmed Forces Covenant (Silver Award)Care quality commission - GoodDisability confident employerNHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Natalie Crellin
Job title
Ward Manager
Email address
[email protected]
Telephone number
01270 612009
Additional information

Contact by Email is preferred

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