Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 209-A-25-7121058
- Employer
- East Cheshire NHS Trust
- Employer type
- NHS
- Site
- Macclesfield District
- Town
- Victoria Road, Macclesfield
- Salary
- £24,625 - £25,674 per annum, pro rata
- Salary period
- Yearly
- Closing
- 16/04/2025 23:59
Employer heading
Inpatient Booking Clerk
NHS AfC: Band 3
It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.
Job overview
**Previous candidates need not apply**
We are looking to appoint a part time position and seek an enthusiastic and motivated booking clerk to support our Inpatient Booking Team .
You will need to be computer literate, flexible and willing to learn new skills. You will be working within a multi-disciplinary team and must have a positive and proactive approach to work. You will need excellent verbal and written communication skills as you will be dealing with staff and patients by phone, email and face to face. Knowledge of medical terminology, administration and organisational experience is essential.
If you enjoy variety and would like to make a difference, we would like to hear from you.
The Trust is committed to staff training and extended roles and professional development is encouraged.
Hours per week: 37.5 & 36
Main duties of the job
To work as part of the Inpatient Booking Team to plan, book and schedule planned procedures ensuring that both Government and Trust targets are met.
Working with the Manager to ensure that all capacity is utilised efficiently and effectively.
Dealing with all administrative enquiries including face to face, incoming calls and emails and assisting patients and staff with booking/re-booking appointments.
Working for our organisation
It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.
Detailed job description and main responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Person specification
Qualifications
Essential criteria
- 5 GCSE’s grade C (4) or equivalent, must include English
- Working towards NVQ Level 3 or equivalent experience
Desirable criteria
- ECDL (European Computer Driving Licence)
Experience
Essential criteria
- Previous office administration experience
Knowledge and Skills
Essential criteria
- Knowledge of hospital patient administration systems or other computer based systems for making appointments
- Working knowledge of Windows and Excel packages
- Knowledge of office procedures
- Sound understanding of confidentiality and Data Protection Act 1998
- Awareness of current NHS policies, priorities and targets
- Strong written and verbal communication skills and an ability to deal with sensitive issues
- Customer care
- Keyboard skills
Other Role Requirements
Essential criteria
- Please refer to the Job Description and Person Specification for further details
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Hayley Sumner
- Job title
- Booking and capacity Supervisor
- Email address
- [email protected]
- Telephone number
- 01625663236
If you have problems applying, contact
- Address
-
East Cheshire NHS Trust
Macclesfield District General Hospital
Victoria Road
Macclesfield
Cheshire
SK10 3BL
- Telephone
- 01625 656510
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