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Job overview

To support the clinical services management team in providing leadership and accountable for delivery of delegated tasks, services and other areas of responsibility, including development of the services within the Directorate and to ensure high quality patient care is delivered within available resources and in line with the Trust’s overarching strategic objectives.

The  General Manager will support the directorates in developing a culture of high performance, ownership and accountability where safety, quality and excellence in patient outcome and experience is consistently delivered, in line with not only national and locally agreed standards but also the higher standards of performance the Trust sets itself.

The General Manager will support the Management team in providing professional management and leadership to the Directorate(s), working with the various teams to develop and implement strategic and operational plans aligned to the overall Clinical Service strategy. 

Main duties of the job

Supporting the Senior Managers in operational management of the services that form the Clinical service, undertaking delegated tasks and responsibilities including:

•           Working in partnership with the Managers and lead clinicians to ensure effective and efficient management of the services within the Directorate to meet access targets within the resources available.

•           Ensuring the services within the Directorate fulfil their agreed objectives and quality standards.

•           Reporting outcomes and progress towards all goals and objectives to the Clinical Service Management Team.

•           Representing the Directorates or its constituent services at Clinical Service Meetings or other forums as delegated by the Senior Manager.

•           Monitoring and implementing Clinical Governance systems.

•           Assisting in the management and planning capacity and financial budgets.

•           Responsible for delegated budgets in designated areas.

•           Assisting in the production of Business Cases for service development and secure funding to support the strategic plan of the clinical service and to improve the services provided.

•           The post holder will actively monitor, analyse, interpret information and data, make recommendations and initiate implementation of service change and re-design across the whole Clinical Service.

Working for our organisation

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff.  This training programme has been designed to support our leaders in developing their understanding of leadership and management skills.  You will be expected to attend the following training sessions

·         Your Leadership Impact

·         Leading your Team to Success

·         Leading Into the Future

·         Service Improvement for Beginners

·         Developing your Service Improvement Skills

·         Lean Practitioner

The leadership and improvement programme aims to:

·         Explore leadership within the NHS

·         Promote Trust values and behaviours

·         Develop your leadership effectiveness and skills

·         Equip staff with the necessary knowledge and skills to lead and complete service improvements within the scope of your role.

After you complete these six and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house and externally provided courses and bitesize programmes through our Leadership and Improvement Team.