Job summary
- Main area
- Support Worker
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 201-24-438
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Bellingham House/ Wilson Way
- Town
- Bodmin/ Redruth
- Salary
- £22,816 - £24,336 Per Annum
- Salary period
- Yearly
- Closing
- 08/07/2024 23:59
Employer heading
Support Worker
Band 3
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
The post holder will be part of a multi-disciplinary team, contributing to the effective provision of Mental Health Services to an identified caseload of service users based within the Early Intervention in Psychosis service strand.
The newly developing strand will offer advice and support for people who may be having some unusual experiences that are causing them distress, or may be experiencing psychological problems.
We aim to help people get their life back on track. Sometimes people need a bit of extra help.
The post holder will provide a range of services including practical and emotional support to individual service users as indicated by the individual care plans provided by the care team.
Under regular supervision the post holder will be participate in the assessment, monitoring and interventions of care needs for individuals between the ages of 14 and 64 years within the Early Intervention in Psychosis service.
There are 3 vacancies available, East, Mid, and West Cornwall working inline with the area model of care.
Main duties of the job
- Establish and maintain effect contact with service users, their relatives and carers in order to ensure good communication.
- Give information and assistance to service users and their carers so that they are aware of their rights, entitlements from the team and wider health and social care community.
- Work with service users and their carers to access identified services.
- Monitor mental health and be aware of fluctuations in mental health through observations and report changes to the team practitioners so that service users are directed to appropriate services and risk is managed.
- Encourage social/physical activities as appropriate to the service user’s needs
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live her. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Skills and Aptitude
Essential criteria
- Experience of working with clients who have social needs and sound working knowledge of the various agencies, such as housing and benefits
- Experience of working with clients with substance misuse issues
- Good listening skills and ability to deal with complex information that the service user and care co-ordinator will share with them
Desirable criteria
- Experience working within a community setting in either the statutory or voluntary sector
Education and qualifications
Essential criteria
- Have NVQ level 3 in Health & Social Care or equivalent experience
Desirable criteria
- Training to Level 2 in Safeguarding Children & Young People: roles an competencies for Health Care Staff
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sarah Buick
- Job title
- Team Manager
- Email address
- [email protected]
- Telephone number
- 01208 834 276
- Additional information
Lynn Spurrell - [email protected] or 01209 204003
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