Job summary
Employer heading
Community Support Worker - Restormel
Band 3
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
The role is similar to a Health Care Assistant in that you will be delivering great care and supporting reablement for people in mainly in their own homes.
You will be within the Restormel Primary Care Network, covering Newquay, St Austell, Fowey and China Clay. Travel costs for journeys during work time are supported and pool cars are also available for work use.
You will need to demonstrate good communication skills and a positive approach to people who may have communication difficulties or who have challenging health needs.
You will be part of a dedicated team and will be provided with bespoke training to support your development in this role.
You will be required to work a rota that covers 7 days a week from 08:00 to 20:00 hours. Flexibility within this rota, and geographical location, will be important.
This is a lone worker post.
Proposed interview date: to be confirmed
Main duties of the job
- General social interaction with patients, talking, observing and escalating concerns
- Supporting patients with meals including preparation and service
- Assisting patients with personal care utilising a recovery/reablement ethos in all interactions
- Support wider team with domestic and housekeeping duties
- Meeting and greeting
- Putting away stock
- Carrying out and supporting with other duties our trained and experienced staff need completing
- To report any concerns or issues to the manager in charge
- To make or receive telephones calls
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Education, Qualifications and Experience
Essential criteria
- NVQ Level 3 qualification in care or equivalent experience
- Evidence of experience in care setting
Desirable criteria
- Additional relevant training in Healthcare
- GCSE Maths & English or equivalent qualification
Skills and Aptitude
Essential criteria
- Flexible in attitude and willing to support in other teams when required
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Fiona Higman
- Job title
- Homefirst Team Lead
- Email address
- [email protected]
- Telephone number
- 01726 873070
- Additional information
Please note we are not accepting any communication from Recruitment Agencies at the current time. Please refrain from Sending the Trust CV’s as this does not count as an introduction.
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