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Job overview

We are looking for a highly motivated, enthusiastic and passionate Band 2 Domestic Support Worker to join our teams working  across our 15 bedded Inpatient Mental Health Units at Longreach House. Carbis, Cove and Perran Wards are adult acute mental health units working with service users from a wide range of backgrounds and cultures who are experiencing an acute episode of mental health difficulties. Our emphasis is on providing a therapeutic environment, offering a holistic approach to treatment in a safe and supported space which promotes rehabilitation and recovery. We work with various professionals, carers and community staff to ensure effective delivery of care and a planned, safe and timely discharge. This role will help ensure the smooth running of the wards so that the Patients get the support needed. 

The appointee will be required to work rotational shifts including weekends and bank holidays as necessary, with a flexible manner to ensure a seamless whole service approach.

Main duties of the job

Communication and Working Relationships
• Assist and encourage patients to make their beds and to tidy their room.
• Mattresses to be turned weekly and bed linen and towels to be taken to patients rooms
• To inform Shift Leader if there are any shortfalls in laundry supplies
• Ensure information gathered about mental and physical state of patients communicated
to the shift leader
• To encourage patients to engage in ward activities
• Support the ward team in obtaining items of shopping for patients as required
• Ensure property cupboards are clean and tidy, reporting any missing items to the Nurse
in Charge
Management and Personal Development
• To adhere to all Health and Safety risk assessments and to take personal responsibility for
Health and Safety issues pertaining to this job description
• To assist ward manager with any ward audit relevant to this job eg; Mattress audit, PLACE
Audit
• As part of the admission process assist in clerking in patient’s property and valuables.
Ensure property forms are completed and patient’s fill in a Property Disclaimer
• Work hours flexibly to meet the demands of the service, this may include night duties
• To attend all mandatory training as required for the role
• To adhere to all policies procedures pertaining to sickness, absence and ward conduct
• Drive Trust vehicles as required
• Allocate security key bundles to all ward staff attending for duty. Any deviation from this
need to be discussed with the Nurse in Charge 

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.