NHSJobs.com

Job overview

Exciting opportunity for a committed, enthusiastic and experienced Administrator to join our Early Intervention in Psychosis team where you will provide comprehensive secretarial and administrative support to members of the team .

The Early Intervention in Psychosis Service is expanding and developing a new strand of the service which offers advice and support for people who may be having some unusual experiences that are causing them distress, or may be experiencing psychological problems.

The service aims to help people get their life back on track. Sometimes people need a bit of extra help. 

You will often be the first point of contact for many who are new to the service as well as those who are receiving care from the service, who may need to be supported sensitively with their enquiry.

Previous office experience is essential and preferably in a health care setting along with the ability to organise and prioritise work efficiently.  You will be required to work using your own initiative within a busy team, be able to communicate well and have an adaptable and flexible attitude to your work.  

This vacancy can be based in Bodmin or Redruth dependant on successful candidate. 

Main duties of the job

• To create and distribute agendas, attend meetings and provide an efficient note taking service.
•  To maintain a comprehensive filing system including management of an effective bring forward system, initiating appropriate action to ensure the accurate processing, storage and future retrieval of all documentation.
• To deal efficiently and effectively with enquiries from within and outside the Trust, using judgement, discretion and sensitivity, whilst promoting a positive image and developing and maintaining good relationships.
• To organise meetings, appointments, diary and hospitality arrangements as appropriate using own initiative to prioritise appointments whilst maintaining good public relations.
• An ability to undertake and prioritise a wide range of tasks on own initiative, using various secretarial methods, knowledge and experience gained, and a variety of IT skills, to meet changing demands and organisational needs.

Working for our organisation

We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly.  We deliver community and hospital-based care to improve people’s physical and mental health.  We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us.  As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust.  This includes doctors, nurses, therapists, plus admin and support staff.

We work in people’s homes, in community clinics and bases.  Some staff work from one of our 13 community hospitals.  Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live her.  A third of people who live in Cornwall are supported by acute hospital services in Devon.  As a result, we also work closely with our partners in Devon.  In the summer, and during other holidays lots of people choose to visit the area.  This increase the numbers of people who use out services.