Job summary
- Main area
- Theatres
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 156-6379231
- Employer
- Royal Cornwall Hospitals NHS Trust
- Employer type
- NHS
- Site
- Royal Cornwall Hospital
- Town
- St Austell
- Salary
- £22,383 pro rata
- Salary period
- Yearly
- Closing
- 14/07/2024 23:59
Employer heading
Ward Clerk/Unit Receptionist
Band 2
Job overview
There is an exciting opportunity for a ward clerk /unit receptionist to work within the brand new St Austell Elective Surgical Hub.
We are looking for a bright and friendly person to join our team Previous clerical experience in the health service would be desirable.
You should be a calm, organised and well-motivated person with a positive, mature and flexible approach to your work. The post involves contact with the patients and their families, so good communication skills are vital.
This role will include weekend and evening work, on a rotational basis.
Main duties of the job
Contribute to the effective running of the unit by concentrating on tasks which directly support administration systems and procedures.
Provide a reception service on the ward welcoming patients, visitors and staff and directing them to the appropriate area.
Receiving and dealing with queries both internally and externally to the
organisation.
Ensure that the quality of data being managed and processed is of a high standard on the hospital systems.
Perform clerical duties in connection with admission, management and discharge of patients and, accurate data collection and entry.
Working for our organisation
Sustainability is integral to the Trust achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
Person specification
Qualifications
Essential criteria
- Minimum of 2 GCSEs which must include English and maths
Desirable criteria
- NVQ in Administration Qualification in Customer Service
- PAS competent
- Unit 4 competent
Experience
Essential criteria
- Administrative and clerical work
- Customer service/ reception
- ECDL or equivalent
Desirable criteria
- Previous NHS employment
- Knowledge of hospital systems
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Anneka Southworth
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07795 389831
List jobs with Royal Cornwall Hospitals NHS Trust in Administrative Services or all sectors