Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 201-24-435
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Newquay Integrated Health Hub (OR) Truro Health Park (OR) 6a Heathlands, Liskeard
- Town
- TBC
- Salary
- £25,147 - £27,596 Pro rata
- Salary period
- Yearly
- Closing
- 08/07/2024 23:59
Employer heading
Lead Team Administrator
Band 4
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
To provide the necessary administrative support to enable the efficient and effective functioning of the ever expanding CYPEDS. This includes:
· Supervision and appraisal of medical secretaries, admin and clerical staff within the team
• Provide full administrative support for the CYPEDS team manager
• Provide a consistent effective service to the members of the public and team members in the context of a diverse and varying workload
• Ensuring there is adequate admin and clerical resource and cover
Main duties of the job
Supervision of the medical secretaries, senior and junior administrators within the team.
Ability to regularly travel to the different sites CYPEDS work from (6a Heathlands, Liskeard, Truro Health Park, Newquay Integrated Health Hub), in order to support the team, the service leads and the administration team.
Lead on auditing and reporting for the service in line with manager requirements.
Oversee and organise cover for annual leave within the admin team, to ensure a consistent high quality service for patients and families.
Linking with and supporting the other administrator leads within wider CAMHS to ensure equity of service provision.
Being creative in reviewing administration processes within CYPEDS, ensuring we are working in an effective, efficient and accessible manner.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live her. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Education/Qualifications and Relevant Experience
Essential criteria
- RSA III word processing and RSA II audio typing or equivalent.
- GCSE English and Maths
- NVQ 4 in Administration or equivalent experience
- Substantial experience working in an office environment with secretarial experience including reception duties
- Ability to/experience of dealing with petty cash
- Previous experience of working within a supervisory role
Desirable criteria
- NVQ 3 in Supervisory Management
- Experience of working within a Health or Social care setting
Skills and Aptitude
Essential criteria
- Effective time management and the ability to prioritise work for self and others
- Excellent organisational and inter-personal skills
- Ability to communicate well with clients, colleagues and the public.
- Excellent IT skills, specifically with Excel
- Ability to work calmly under pressure, on own initiative without supervision.
Desirable criteria
- Knowledge of Trust’s standing financial instructions and policies and procedures.
Knowledge and abilities
Essential criteria
- Willingness to undertake all training requirements including Health and Safety/ First Aid.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jade Hanson
- Job title
- Team Manager
- Email address
- [email protected]
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