Job summary
- Main area
- Administrative Services
- Grade
- Band 2
- Contract
- Permanent: NA
- Hours
- Part time - 22.5 hours per week
- Job ref
- 156-6389108
- Employer
- Royal Cornwall Hospitals NHS Trust
- Employer type
- NHS
- Site
- Royal Cornwall Hospital Trust, Truro
- Town
- TRURO
- Salary
- £22,383 pro rata
- Salary period
- Yearly
- Closing
- 14/07/2024 23:59
Employer heading
Ward Clerk
Band 2
Job overview
- Provide timely recording of patient movement on the Hospital Patient Administration System (PAS) to ensure accurate record keeping of all patient activity.
- Perform clerical duties in connection with admission, management and discharge of patients and data collection.
- Deal with telephone calls and enquiries in a timely manner. Telephone calls will involve contact with patients, relatives, and health professionals.
- Welcome and direct patients and visitors to the appropriate ward areas.
- Ensure that case notes are obtained for all patients as referrals are made.
- To ensure that clinical staff are notified when a patient arrives in the inpatient ward areas.
- Any other clerical duties as may be required by ward manager or assistant divisional manager as appropriate to the grade.
- Work a flexible shift pattern.
Main duties of the job
- Provide timely recording of patient movement on the Hospital Patient Administration System (PAS).
- Perform clerical duties in connection with admission, management and discharge of patients and data collection.
- Deal with telephone calls and enquiries in a timely manner.
- Welcome and direct patients and visitors to the appropriate ward areas.
- To ensure that clinical staff are notified when a patient arrives in the inpatient ward areas.
- To prepare for next day planned admissions.
- Maintain case notes in good order and in accordance with case note management policy.
- File reports as appropriate in a timely manner.
- Ensure case notes and/or discharge summaries are sent to clinical coding department (CDC) in the appropriate timeframe.
- Ensure outpatient appointments are made or cancelled, as directed.
- To ensure timely registered postage of clinical specimens as directed by clinical staff.
- Provide clerical support as required.
- Ensure, when necessary, the immediate payment of donations (cheque or cash) to the appropriate charitable fund in line with Trust policies and procedures.
- Monitor stocks of stationery and consumables and order as necessary using the electronic requisition ordering system (EROS) as directed by the ward manager.
- On instruction from the ward manager, initiate requests to estates department for ward maintenance and repair using the estates website.
- Maintain patient confidentiality at all times.
- Work a flexible shift pattern.
Working for our organisation
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side
To be an employee of the NHS you need to successfully complete the following:
-
Identity Checks
-
Professional registration and qualification checks
-
Employment history and reference checks
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Work health assessments
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Criminal record check standards
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Right to work checks
For further information please visit:
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
Person specification
Education
Essential criteria
- Minimum 2 GCSE's grade C or above including Maths and English or equivalent.
- Previous office experience.
- Good communication skills.
Desirable criteria
- Previous NHS experience.
- EROS - Electronic requisition and ordering system.
Education
Essential criteria
- Minimum 2 grade C or above GCSE'S including Maths and English or equivalent.
- Previous office experience.
- Good communication skills.
Desirable criteria
- Previous NHS experience.
- EROS - Electronic requisition and ordering system.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Emma Davey
- Job title
- Deputy Ward Sister
- Email address
- [email protected]
- Telephone number
- 01872 252060
- Additional information
Please contact Clare Wheeler or Zoe Crook on the above number for any further information or to arrange and informal visit.
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