Job summary
- Main area
- Administrative
- Grade
- Band 3
- Contract
- 12 months (Fixed Term Contract or Secondment Opportunity)
- Hours
- Full time - 37.5 hours per week (Monday - Friday)
- Job ref
- 201-24-532
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Truro Health Park
- Town
- Truro
- Salary
- Pro Rata
- Closing
- 01/08/2024 23:59
Employer heading
Senior Administrator - Childrens Services
Band 3
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
An exciting opportunity has arisen for an enthusiastic, flexible and well-motivated Senior Administrator to join our Neurodevelopmental Assessment Administrative Team at Truro Health Park, Infirmary Hill, Truro.
The post holder will work within the Neurodevelopmental Assessment Team office and be responsible for the day-to-day operation and co-ordination of administrative support for the Team, ensuring those children and their families are provided with an efficient and satisfactory service and to guarantee that all functions are carried out in accordance with agreed procedures, protocols and timescales. Along with, maintaining a consistently high level of performance standard, to support an efficient, effective and satisfactory service delivery. Whilst participating in administrative duties that ensure all administrative staff are supported and all patients, staff and visitors are treated in a professional and pleasant manner.
Main duties of the job
The post holder will be responsible for the provision of administrative support to the Neurodevelopmental Team. This includes writing minutes for the various meetings, liaising with other professionals to gather additional information for the clinical team, overseeing the completion of Rio essential information, typing letters and reports as directed, diary management, scanning and entering confidential information on to the computer systems and supporting the Team manager in basic workforce tasks.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Education / Qualifications
Essential criteria
- GCSEs or equivalent (A-C) including Maths and English
- CLAIT/ECDL/NVQ 2 or equivalent
- NVQ 3 in business admin or equivalent qualification or experience
- Administrative Experience of working in a complex office environment
Desirable criteria
- OCR Level 3 Text Processing or equivalent
- OCR Level 3 Audio Typing or equivalentious NHS or Local Authority Experience
Skills and Aptitude
Essential criteria
- Understanding of confidentiality
- Good communication / interpersonal skills
- Ability to work with spreadsheets and databases
- Ability to manage and prioritise workload
Personal Qualities
Essential criteria
- Good Organisational and Office Skills e.g. Telephone
- Good Communication/Interpersonal Skills
- Ability to work in a Team
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Claire Goldsmith
- Job title
- Clinical Admin Coordinator
- Email address
- [email protected]
- Telephone number
- 01872 246944
- Additional information
Please Quote Job role and team when enquiring.
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