Job vacancy: Outpatient Transformation Programme Support Officer, Royal Cornwall Hospitals NHS Trust, Truro

Job summary

Main area: Commissioning, Performance & Intelligence
Grade: Band 6
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday to Friday, core office hours)
Job ref: 156-6371146

Employer: Royal Cornwall Hospitals NHS Trust
Employer type: NHS
Site: Royal Cornwall Hospital
Town: Truro
Salary: £35,392 - £42,618 per annum
Salary period: Yearly
Closing: 04/07/2024 23:59

Outpatient Transformation Programme Support Officer

Band 6

Detailed job description and main responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side. 

To be an employee of the NHS you need to successfully complete the following: 

Identity Checks 
Professional registration and qualification checks 
Employment history and reference checks 
Work health assessments 
Criminal record check standards 
Right to work checks

For further information please visit: 

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation 

Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.

We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity. 

Person specification

Qualifications

Essential criteria

Knowledge of health services management through training and experience to postgraduate level
5 GCSE grade C or above or equivalent, including Mathematics and English
Commitment to continuing development

Desirable criteria

Project management qualification

Experience

Essential criteria

Experience in project management or supporting change management processes
Experience of dealing with highly complex information
Experience of successfully dealing with people at all levels
Evidence of success in efficient and effective project and task management
Evidence of success in roles requiring ability to work on and progress range of complex issues simultaneously

Desirable criteria

Experience of similar or role of equivalent seniority within the NHS
Previous NHS operational management experience

Skills

Essential criteria

Comprehensive planning and organisation skills
Computer literacy with detailed knowledge of standard computer packages, and intermediate keyboard skills
Very good verbal and written skills (including report writing)
Strong ability to influence others at all levels
A good understanding of the health and social care environment and roles and responsibilities within it, likely to be gained through having undertaken roles at similar levels within the NHS
Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
Problem solving skills and ability to respond to sudden unexpected demands
Project management skills (including ability to use own initiative and work under pressure)
Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales
Lead and facilitate meetings

Desirable criteria

Knowledge of the NHS performance management processes, tools and methodology
Experience of working with clinical teams
Advanced Excel skills, with the ability to efficiently manipulate information

Due to the high volume of applications we receive we are unable to inform candidates in writing if they have been unsuccessful at the shortlisting stage. Therefore if you have not received a reply within 21 days of the closing date you must assume that, on this occasion your application has been unsuccessful. By logging into your account on the website, this may provide you further information on the status of your application. If you wish to obtain feedback regarding your application, you will need to telephone the manager of the post which will be detailed in the vacancy advert.

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Work in the UK.

It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants.

Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge.

Should you be unsuccessful at interview, please be aware that your job application and related documents will be retained confidentially for a period of 12 months.

Benefits include optional pension and life assurance. The Trust has a dedicated Childcare Co-ordination Team who can support and advise staff on childcare related issues.

We are committed to ensuring our staff are developed, engaged and supported to work in different ways to support a changing environment in which we operate and deliver services

The Royal Cornwall Hospitals Trust is a non-smoking organisation. Smoking will not be permitted on any of the sites.

Should you require an alternative format of this application form (such as Braille, audio or large print), please telephone 01872 255755

In submitting an application form, you authorise Royal Cornwall Hospitals NHS Trust to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.

COVID-19 Vaccinations

Update – NHS employees/applicants of frontline posts at the Royal Cornwall Trust are no longer required to be fully vaccinated against COVID by 1 April 2022. This is pending the public consultation and Parliamentary review announced by the government. We may however request immunisation status but this will not impact working with the Trust

Royal Cornwall Hospital is an Equal Opportunities employer.

IMPORTANT INFORMATION: please read the "guidance notes for applicants" document at the bottom of the screen before applying for this position.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via e-mail to advise you to book your interview slot.