Job summary
- Main area
- Dermatology
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 156-6356294
- Employer
- Royal Cornwall Hospitals NHS Trust
- Employer type
- NHS
- Site
- Royal Cornwall Hospitals NHS Trust
- Town
- Truro
- Salary
- £22,383 pa pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
![Royal Cornwall Hospitals NHS Trust logo](https://static.trac.jobs/employer-logos/316.png)
Dermatology Admin & Clerical Assistant
Band 2
Job overview
Dermatology Admin & Clerical Assistant
To provide efficient and high-quality clerical, administrative and secretarial support to the Dermatology unit.
Main duties of the job
Take and process telephone calls in an appropriate manner. Telephone calls will involve contact with patients, carers and health professionals and may involve the provision of non-clinical advice.
Uploading loose filing to eNotes.
Provide cover for other members of staff as directed by the CAL.
Sort, distribute and prioritise internal/external post, including communication by e-mail.
Requesting case notes as necessary, for the medical secretary team and the inpatient booking team.
Phone and confirm patients with an admission date.
Ensure case notes are maintained in accordance with the Trust’s Case Note Management Policy and that all correspondence, reports and results are filed correctly and in a timely manner.
Ensure RADAR is updated in a timely manner.
Working for our organisation
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Detailed job description and main responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Work health assessments
- Criminal record check standards
- Right to work checks
For further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
Many of our staff work flexibly in many different ways. Please talk to us at interview about any flexible working arrangements you would prefer or require. While we may not be able to fully accommodate all requests, such requests will not be referenced during the interview scoring process, and we will fully consider and try to accommodate them for successful applicants.
We reserve the right to close this advert early, or when the allocated number of applications has been reached. Please submit your application at the earliest opportunity.
Person specification
Qualifications
Essential criteria
- GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent
Experience & Skills
Essential criteria
- Previous experience of working in an office / administration role
- Keyboard skills and good working knowledge of Microsoft Office
- Good working knowledge of Microsoft Office.
- Able to communicate effectively with staff of different disciplines.
Desirable criteria
- Previous NHS experience
- Knowledge of medical terminology
Documents to download
Further details / informal visits contact
- Name
- Sarah Lague
- Job title
- Deputy Performance and Operations Manager
- Email address
- [email protected]
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