Job summary
Employer heading
Senior Project Manager
Band 7
Job overview
Are you an experienced Project Manager with staff, budget and supplier management experience?
Have you delivered Transformational and Change Projects within the NHS?
Applications are invited for the post of a Senior Project Manager to join the Electronic Patient Record Programme Team within Cornwall IT Services.
Royal Cornwall Hospitals NHS Trust is continuing on its digital and clinical transformation journey that will change the way in which we deliver care across Cornwall, the Isles of Scilly, and the South West Peninsula. The Electronic Patient Record (EPR) Programme will underpin everything we do for our patients, our people, and our communities, as well as creating a working environment renowned for excellence and innovation that enables our staff to deliver safe and compassionate care every day. We believe the people of Cornwall and the Isles of Scilly, and our staff deserve nothing less.
This fixed term position will end on 30th September 2025. Secondments will be considered on a case by case basis for internal applicants.
It is a requirement of this role to work on site based at Treliske Hospital, Truro, Cornwall; this role cannot be held as a remote role. Please do not apply if you are unable to meet this essential requirement, thank you.
We are unable to offer sponsorship at this time for this vacancy. Please only apply for this role if you have right to work in the UK.
Main duties of the job
The Senior Project Manager will report to the Senior Programme Manager and work within the EPR programme, managing and overseeing various workstreams, managing a number of project staff and supporting the operational teams.
Projects are undertaken in a structured manner in accordance with CITS Project Management procedures and PRINCE 2 and cover a wide range of disciplines
As a Senior Project Manager you will be responsible for developing, delivering and leading a number of projects, within the programme, that enable the development and implementation of the EPR.
You will be motivated, flexible and will enjoy working in a fast-paced and challenging environment. It is essential that you are a team player and have excellent interpersonal and communications skills.
Working for our organisation
Royal Cornwall Hospitals NHS Trust is the biggest provider of healthcare services in Cornwall and the Isles of Scilly. Our three main sites are Royal Cornwall Hospital Truro, St Michael’s Hospital Hayle and West Cornwall Hospital Penzance, our staff and services are available across the region.
The Trust employs 5,000+ staff, has a budget of £380 million and 750 beds. We work with health and social care organisations -including NHS Kernow and NHS England- to ensure local healthcare needs are met. We provide acute medical, surgical and specialist services to around 500,000- which can increase significantly during busy holiday periods.
The Trust has teaching hospitals status as part of the University of Exeter Medical School. Keeping at the forefront of medical advances, we continually develop clinical services and are committed to maximising the range of specialist care offered locally.
We can offer you a rewarding career in a supportive working environment. We have extensive educational links to help you realise your full potential and develop skills to provide outstanding healthcare to the local community.
Enjoy an outstanding quality of life in a place that offers surfing beaches and fishing harbours to beautiful countryside and historic towns. With clean air, plenty of opportunities for outdoor activities and excellent schools, colleges and universities (including adult education) it is the ideal place for families and for you to develop your own career.
Detailed job description and main responsibilities
Project Delivery
Initiate projects, as directed by the EPR Senior Programme Manager, and assess them for feasibility.
Identify, analyse and document the project requirements
Manage a number of concurrent projects, as assigned by the Programme Manager, in a variety of customer areas and across different disciplines, ensuring effective and regular communication at all levels with all interested parties
Co-ordinate and manage internal and external parties to ensure their effective involvement in change management, according to the policies of the customer organisations , project delivery and ongoing service
Ensure that quality standards are maintained throughout, such that each project deliverable is fit for purpose and meets its documented requirement
Define project risk parameters and escalate to Programme Manager where necessary, instigating contingency plans where appropriate
Create, direct and motivate representative project teams, schedule and monitor their work
Identify, in conjunction with customers, the benefits to be realised by meeting the project requirements, and the key success factors to be used to measure the project
Present project aims and objectives to suppliers, staff, patients and/or support groups, engendering enthusiasm and commitment
Work with appropriate CITS operational teams to ensure a smooth handover of the project to the support departments of CITS
Project Control
Develop and implement procedures and guidelines supporting the policies and strategies, around new services and changes to existing services
Develop and present business case(s) and where required, financial project summaries to Programme Manager, Project Boards and/or Management Teams
Manage all changes in project scope to ensure that the project remains deliverable within the estimated effort and time parameters, or to get customer and Programme agreement to extend
Undertake and document post implementation reviews of projects to ensure that process improvement can benefit from the experiences of each project delivery
Arrange, chair /participate in and document structured project meetings
Complete all mandatory departmental and national documentation within specified timescales
Assist the customers in the measurement of benefits realisation once the project has been satisfactorily implemented
Financial and Contractual
Negotiate and manage project budgets
Negotiate favourable contractual terms and pricing with suppliers; using national contract frameworks where appropriate
Co-ordinate, monitor and measure suppliers to ensure the contracted products/services are developed and delivered as planned
General
Support customers, who might be working in very stressful circumstances, in an efficient and empathetic way, in the use of new systems
Represent Cornwall Information & Technology Service at local, regional and national meetings
Keep up to date with new developments within the IT arena in order to maintain currency of subject matter expertise and provide the latest solutions to customers
Staff Management and Development
Line manage up to 5 project managers/staff. This will include handling career development, appraisals, personnel issues, the planning, allocation and reviewing of work together with the identification of training needs
Chair or participate in Recruitment & Selection panels for the department
Deputise for the EPR Senior Programme Manager to cover absences when required
Person specification
Knowledge & Skills
Essential criteria
- Degree level of education or the proven equivalent relevant experience and education, IT experience and staff / team management.
- Proven successful structured project management skills and experience in a leadership position.
- Hold a specialist IM&T / business management qualification, formal project management qualification.
- Demonstrable capability of delivering major projects on time, to an agreed quality and budget.
- Excellent negotiating and diplomacy skills, coupled with the ability to remain objective when dealing with complex and sometimes contentious issues.
- Proven ability to work to critical deadlines when under pressure and effectively prioritise workload.
Desirable criteria
- Qualification in: Managing Successful Programmes (MSP) / Change Management / LEAN / AGILE / ITIL
Experience
Essential criteria
- Proven experience in supplier management and contract negotiation, gained in a senior role.
- Demonstrable experience in a senior management role in a complex, customer focused organisation.
- Experience of service change management / business transformation.
- Proven experience in organising and prioritising multiple tasks and workloads and meeting deadlines.
- Staff / Team management and development.
Desirable criteria
- Previous NHS experience
Circumstances
Essential criteria
- Ability to work on site at Treliske Hospital, Truro, Cornwall
Documents to download
Further details / informal visits contact
- Name
- Anne-Maree Pascoe
- Job title
- eCare Senior Programme Manager
- Email address
- [email protected]
- Telephone number
- 07500 443342
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