Crynodeb o'r swydd
- Prif leoliad
- Emergency Department
- Gradd
- NHS AfC: Band 3
- Contract
- Parhaol
- Oriau
- Rhan-amser - 30 awr yr wythnos (shift work to cover 24 hours a day.)
- Cyfeirnod y swydd
- 331-B7540724
- Cyflogwr
- University Hospitals of Morecambe Bay NHS Foundation Trust
- Math o gyflogwr
- NHS
- Gwefan
- Furness General Hospital
- Tref
- Barrow-in-Furness
- Cyflog
- £22,816 - £24,336 pro rata, per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 04/08/2024 23:59
Teitl cyflogwr
Emergency Department Receptionist - FGH
NHS AfC: Band 3
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the gov.uk website.
Trosolwg o'r swydd
An exciting opportunity has arisen to join our Reception team in the Emergency Department at Furness General Hospital
You will be the first point of contact for many of our patients/relatives and will be required to have excellent communication and hospitality skills.
The role will require shift work to cover a 24 hour period so at times will include working night shifts.
Prif ddyletswyddau'r swydd
You will be providing a wide range of admin and receptionist skills which will include: Booking in patients that self present to the department or arrive via ambulance, Working closely with the nursing team/clinical staff booking appointments and submitting referrals for other specialities.
The post holder will be required to deal with patients and their relatives both face to face and over the telephone in a sensitive and efficient manner.
Previous experience of the electronic patient record system - Lorenzo is desirable but not essential as training will be provided.
Gweithio i'n sefydliad
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Manyleb y person
Education and Qualifications
Meini prawf hanfodol
- BTEC or NVQ Level 3 in office administration or equivalent experience
- Good standard of general education
Meini prawf dymunol
- ECDL or RSA Level 2/3
Experience
Meini prawf hanfodol
- Previous experience of making appointments and reception duties
- Experience of dealing with the public
- Evidence of computer skills including Microsoft Office
Meini prawf dymunol
- Previous experience of NHS information systems
Skills
Meini prawf hanfodol
- Highly developed communication skills with sensitivity to the needs of the patient, particularly where there maybe barriers to understanding (for example, learning difficulties, deafness, language)
- Excellent interpersonal skills
- Excellent IT skills
Meini prawf dymunol
- Evidence of personal development (PDP)
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Heather Collinge
- Teitl y swydd
- Emergency Department Unit Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01229 491043
Rhestr swyddi gyda University Hospitals of Morecambe Bay NHS Foundation Trust yn Gwasanaethau gweinyddol neu bob sector