Job summary
- Main area
- ESR - 208195
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Other
- Job ref
- 262-A-24-6241173
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- NHS Parkhouse
- Town
- Carlisle
- Salary
- £28,407 - £34,581 Per annum pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
People Services Team Lead (ESR)
NHS AfC: Band 5
Job overview
Band 5 People Services Team Lead (ESR)
Permanent, 37.5 hours per week
Our HR/People Services Directorate has an exciting opportunity to work within the Electronic Staff Record (ESR) Services team, to be at the forefront of system development, engagement and data management.
The HR/People Services directorate provides advice and transactional services to employees and managers across the organisation. If you would like to work in a customer friendly, quality focused service; within a collaborative and supportive team, this may be the job for you!
Opportunities for hybrid working (at least 50% of hours Carlisle office based) are available with this role, in line with our great flexible working policy. Excellent benefits include generous pension, excellent holiday allowance and personal development opportunity.
Main duties of the job
We are looking for an enthusiastic team leader to support our service and implement new functionalities and solutions who share our Trust values of kindness, respect, collaboration and ambition. This role will involve team management and development, policy, process and service development, management of payroll and pension related queries, face-to-face training, reporting/analytics, systems administration, project management and much more. This role will also provide experience deputizing for the ESR Systems Manager.
This is a great opportunity to develop transferable skills, whilst supporting our front line services, and working collaboratively with stakeholders across the organisation to provide an efficient and effective service. Our team is friendly, supportive and receives great feedback from our customers.
The role requires use of web based systems, including ESR (Electronic Staff Record), timesheets and expenses solutions, and Microsoft Office applications including advanced Excel and Power BI. Full training on our systems will be provided to the successful candidate.
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
· Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
· If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person specification
Qualifications
Essential criteria
- Educated to degree level or equivalent qualification or experience
Desirable criteria
- Prince2 Foundation
- Evidence of management training in a challenging environment
Experience
Essential criteria
- Experience working at a supervisory level in an admin role
- Experience in managing a team
- Experience in setting up new processes or process redesign
- Experience of delivering training or presenting information to an audience or similar experience
- Expert core user of Electronic Staff Record (ESR)
Desirable criteria
- Service improvement experience
- Experience of working with managers at all levels
- Database administration experience
Knowledge
Essential criteria
- Good working knowledge of Electronic Staff Record (ESR) or other Oracle based workforce/payroll system
- Knowledge of legislation as it applies to workforce information e.g. GDPR
- Knowledge of NHS Terms and Conditions including Agenda for Change and medical and dental terms and conditions to support the maintenance of workforce information and the accuracy of payment of staff including expenses.
- Good working knowledge of MS Office Suite.
- Knowledge and understanding of the NHS with a broad understanding of roles and workforce issues
- Knowledge of Information Governance and associated issues
Desirable criteria
- Knowledge of workforce infomatics
- Knowledge of HMRC regulations as they relate to pay and expenses (tax and national insurance)
- Knowledge of WTR
- Knowledge of statutory payments
Skills and Aptitudes
Essential criteria
- Ability to provide and receive complex information.
- Developed analytical/investigative skills gained through appropriate qualification or working experience
- Excellent interpersonal skills including the ability to build working relationships with internal and external colleagues
- Systematic approach to problem solving
- Excellent proven customer service skills
- Good level of numeracy and literacy
- Ability to work without close supervision and use own initiative
- Ability to work to flexibly and to deadlines whilst under pressure, balancing conflicting workloads.
- Work methodically with accuracy ensuring attention to detail
Personal Circumstances
Essential criteria
- Ability to travel county wide across Cumbria and the North East to attend meetings/deliver training independent of public transport
- Ability to organise own and team workload and prioritise appropriately
- Positive
- Approachable
- Demonstrate initiative
- Ability to work under pressure
- Assertive, polite and tactful
Other requirments
Essential criteria
- Promote equality and value diversity
- Develop a culture that promotes equality and values diversity
Employer certification / accreditation badges
.png "Better Health - Silver")
Documents to download
Further details / informal visits contact
- Name
- Rebecca Robinson
- Job title
- ESR Manager
- Email address
- [email protected]
- Telephone number
- 01228 603901
List jobs with North Cumbria Integrated Care NHS Foundation Trust in Administrative Services or all sectors