Job summary
Employer heading
Estates Admin Technical Support Officer
NHS AfC: Band 3
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on the gov.uk website.
Job overview
The Estates department at Royal Lancaster Infirmary is a group of highly skilled fire engineers. electrical and mechanical engineers, creative building craftspersons, and dedicated support staff.
We are looking to recruit motivated and enthusiastic person to join our clerical support team as an Estates Admin and Technical Support Officer.
Main duties of the job
This is a highly rewarding role. Working as part of the Estates Clerical Support Team, you will be an important link in a chain that takes a problem to the final solution.
Working as part of a team, and individually, you will be required to assist in the planning, organisation, and management of all aspects of Fire Safety and Estates & Facilities support within acute and community NHS properties.
The successful candidate must be able to self-motivate, work relatively unsupervised, and be an excellent communicator on all levels. Experience of working on a telephone helpline/helpdesk is essential along with proven experience of Office 365, Microsoft Teams, Office, and quality improvement and procurement software.
A healthcare, commercial, or industrial background is preferred and a good understanding of fire safety, building and engineering practices would be advantageous but not essential - as specific training will be provided.
This post is based at the Royal Lancaster Infirmary.
Working for our organisation
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, and Queen Victoria Hospital in Morecambe.
FGH and the RLI have a range of general hospital services, with full Emergency Departments, Critical/Coronary Care units and various consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person specification
Qualifications
Essential criteria
- GCSE or equivalent in maths and English.
- Secretarial and/or clerical qualifications such as CLAIT or C&G
- Willingness to participate in further training and development.
Desirable criteria
- Clean driving licence
- Shorthand and typing qualification.
- NVQ IT User
Experience
Essential criteria
- Experience working with Microsoft Office 365
- Experience working with the public face to face
- Experience working on a telephone helpdesk or helpline
- Experience of filing compliance documentation
Desirable criteria
- Healthcare experience
- Experience within a building or engineering setting
- Experience of safe systems of work
Documents to download
Further details / informal visits contact
- Name
- Suzanne Ingham
- Job title
- Estates & Facilities Business Manager
- Email address
- [email protected]
- Telephone number
- 07977752766
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