Job summary
Employer heading
Patient Navigator & Multi-Disciplinary Team (MDT) Coordinator
NHS AfC: Band 4
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
We are currently looking for an enthusiastic, highly motivated Paediatric Diabetes Patient Navigator and Multi-Disciplinary Team (MDT) Coordinator to join our Paediatric Diabetes Team.
This is an exciting opportunity to be part of an established service that supports the Trusts Paediatric Diabetes Team. We use information systems including clinical systems such as Lorenzo.
The main duties include working with the CYP Diabetes Team, providing support to the Clinical Nurse Specialists, to ensure timely care and optimal waiting list management for all patients & their parents/carers referred to the CYP Specialist Diabetes Team.
Main duties of the job
Applicants must possess a good standard of education and have experience in working within the NHS in an administrative role. The post holder must be able to evidence:
- Ability to work within a team framework
- Accurate data entry skills
- Good organisational and administration skills
- Excellent interpersonal and communication skills
- Ability to maintain confidentiality of sensitive information at all time
- Have experience of working in the NHS, ideally with knowledge of local and national KPIs
Working for our organisation
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay
Detailed job description and main responsibilities
To find out more about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.
You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person specification
Education, Knowledge & Skills
Essential criteria
- Educated to GCSE maths and English standard or equivalent experience
- Knowledge and use of medical terminology
- Experience of undertaking a range of administrative duties including, Diary management, Telephone queries & Excellent keyboard skills
- Equivalent of NVQ Level 3 in Business Administration
Experience
Essential criteria
- Experience in using hospital IT systems such as Lorenzo.
- Experience of using Microsoft systems
Desirable criteria
- Working with spreadsheets and databases
Skills, Ability and Knowledge
Essential criteria
- Evidence of good clear communication skills
- Proficiency in English language
Desirable criteria
- Awareness of quality management systems
- Knowledge of national performance targets
Personal Qualities
Essential criteria
- Ability to work under minimal supervision
- Clear understanding of patient confidentiality
- Commitment to team working
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Helen Peace
- Job title
- Diabetes Lead & Consultant Paediatrician
- Email address
- [email protected]
- Telephone number
- 01229 491123
- Additional information
Please contact the medical secretary team to arrange to speak with Dr Helen Peace for more information about this role on 01229 491123 or 01229 491125
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