Skip to main content

This site is independent of the NHS and the Department of Health.

Please wait, loading

Job summary

Main area
Urology
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 15 hours per week (Set days to be confirmed.)
Job ref
331-L12350125
Employer
University Hospitals of Morecambe Bay NHS Foundation Trust
Employer type
NHS
Site
Royal Lancaster Infirmary
Town
Lancaster
Salary
£24,071 - £25,674 per annum, pro rata
Salary period
Yearly
Closing
26/01/2025 23:59

Employer heading

University Hospitals of Morecambe Bay NHS Foundation Trust logo

Clinical Support Worker - Urology Outpatient Department

NHS AfC: Band 3

''Creating a great place to be cared for and a great place to work''

University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.

 


Job overview

The Urology unit  is looking for caring, compassionate and motivated individual to join our team of Consultants, Doctors, Nurses and admin staff.  We have the privilege of providing care for a variety of patients, and work closely as a team across the bay, to ensure all patients receive exceptional care. We welcome all applicants who feel they have the right attributes to enhance the team and contribute positively towards the Urology department, as well as being a keen team player.

 We are fortunate to have a diverse group of nurses, doctors and support staff who all work together to promote the NHS trust values.

Main duties of the job

The main duties of the role are assisting in the smooth running of Urology  out-patient clinics and supporting patients in their outpatient pathway.

New staff must be willing to learn new skills and ways of working to enhance their own development and benefit the department.

This role will require the ability to communicate and empathise with people living with Urological conditions. A successful candidate would need the ability to be considerate and compassionate in sensitive situations.

Please see the attached job description and person spec for full details. The following outlines the main duties:

  • Assisting in the smooth running of out-patient clinics
  • Communication and emotional support of the patient
  • Supporting a one stop clinic by navigating the patients through tests and procedures.
  • Supporting Consultants and Doctors with their independent clinics.
  • Carrying out a flow test for a patient (with training)
  • Maintaining a safe, clean and healthy working environment
  • Accurate documentation and communication  
  • Utilising trust and unit specific IT systems
  • Performing clinical skills with suitable training, such as assisting a flexible cystoscopy list, taking bloods and support urodynamics studies.
  • Clerical and organisational skills
  • Serving patient drinks

Working for our organisation

We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

Person specification

Experience

Essential criteria
  • Knowledge of care and related procedures
  • Experience with manual handling of patients, using lifting aids
  • Experience of completing patient care records
Desirable criteria
  • Experience and involvement of an improvement project/s
  • Experience of holding an area of responsibility relating to training/audit

Skills

Essential criteria
  • Knowledge of personal care and related procedures
  • Able to accurately update patient records for care delivered including changes to patient conditi
  • Ability to carry out routine duties acting on own initiative with limited supervision
  • Understands confidentiality

Education & Qualifications

Essential criteria
  • Completion of the NHS Care Certificate or equivalent relevant experience to vocational qualification level 3 oOr willing to complete the care certificate within the first 3 months of employment
Desirable criteria
  • Experience in health care setting
  • Phlebotomy
  • IT training/competence

Employer certification / accreditation badges

Disability Confident - two yearsVeteran AwareNo smoking policyDisability confident leaderArmed Forces Covenant Gold AwardNHS Pastoral CareStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Amy Johnson
Job title
Urology Business Support
Email address
[email protected]
Telephone number
01524 551680
Additional information

Pamela Fleming- Clinical Service Manager- 07929754781

Apply online nowAlert me to similar vacancies